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NBH Bank

Digital Business Analyst II

NBH Bank

. Support the bank’s Finxact core and Savana digital banking platform .

Posted 10/31/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis within the banking sector, focusing on Finxact and Savana platforms. Proficient in translating business needs into technical configurations, API integrations, and operational improvements.

Highest-signal resume keywords
Business Analysis ExperienceFinxact Core SupportAPI Integration SkillsSavana Digital Banking ExperienceBank Operations Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business Requirements DocumentationAPI TestingConfiguration ManagementOperational ReportingRoot-Cause AnalysisEnd-to-End TestingProcess ImprovementData AnalysisGL MappingTransaction Code Definition
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsDecision-Making SkillsResourcefulness
Tools & Technologies
PostmanOpenAPI/SwaggerAWSAzureEvent-Driven ArchitectureMicroservicesSavanaFinxactMambuNCino
Industry Keywords
BankingMoney Movement ServicesACHWiresBillpayDebit CardsMobile DepositLendingAccount ServicingMonth-End Closing

Tech Stack

Tools & technologies
AWSAzureCloudMicroservicesVault

About the role

Key responsibilities & impact
  • Support the bank’s Finxact core and Savana digital banking platform
  • Support money movement services including ACH, wires, billpay, debit cards, and mobile deposit
  • Translate business needs into product configurations, API integrations, and process changes across deposits, lending, money movement, and the ledger
  • Elicit and document business and functional requirements, including BRDs, user stories, and acceptance criteria
  • Define and validate configuration for deposit and loan products, including rates, fees, interest accrual, transaction codes, and GL mapping
  • Partner with Product to shape the roadmap for new Finxact and Savana features
  • Assess feasibility and size impacts on core configuration, APIs, and downstream systems
  • Write test scenarios and run end-to-end testing across channels
  • Manage defects through closure
  • Work with Fiserv/Finxact teams, internal developers, and integration vendors on change requests, test environment management, and release cycles
  • Troubleshoot production issues, perform root-cause analysis, and recommend permanent fixes
  • Produce operational reporting on deposit, lending, and money movement activity
  • Identify process improvements and support decision-making
  • Maintain requirements, configuration, and procedure documentation
  • Support associate training
  • Communicate status, risks, and dependencies to project managers and stakeholders
  • Perform other duties as assigned

Requirements

What you’ll need
  • Bachelor’s degree in business, Finance, Information Systems, or related field (or equivalent experience)
  • 3–5 years of business analysis experience, including 2+ years in banking
  • Hands-on experience with Finxact or another modern core such as Mambu, Thought Machine Vault, Fiserv DNA, or Jack Henry
  • Ability to ramp quickly on API-driven platforms
  • Experience with Savana or a comparable digital banking or process orchestration platform such as nCino, Pega, Alkami, Backbase, or Apiture
  • Understanding of bank operations, including account servicing, exceptions, reconciliations, disputes, and month-end closing
  • Working knowledge of APIs, including reading OpenAPI/Swagger specifications, interpreting JSON payloads, and testing with Postman or similar tools
  • Familiarity with event-driven architecture, microservices, and cloud concepts such as AWS/Azure
  • Strong analytical and problem-solving skills
  • Ability to make sound and timely decisions, deliver on commitments, and assume responsibility for results
  • Ability to think creatively and meet challenges with resourcefulness
  • Ability to prioritize competing demands and manage multiple tasks and/or projects
  • Exceptional verbal, written, and interpersonal communication skills
  • Ability to train personnel, write procedures and correspondence, and communicate clearly with clients and associates
  • Initiative to research and resolve problems before asking a manager for assistance
  • Ability to work at a rapid pace while sitting for long periods, typically no longer than 8 hours
  • Must be able to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks

Benefits

Comp & perks
  • Insurance
  • 401(k)
  • Associate stock purchase program
  • Paid time off
  • Associate banking perks
  • Opportunities for growth within the role