NBH Bank

Business Analyst

• Support the bank’s Finxact core and Savana digital banking platform
• Support money movement services including ACH, wires, billpay, debit cards, and mobile deposit
• Translate business needs into product configurations, API integrations, and process changes across deposits, lending, money movement, and the ledger
• Elicit and document business and functional requirements, including BRDs, user stories, and acceptance criteria
• Define and validate configuration for deposit and loan products, including rates, fees, interest accrual, transaction codes, and GL mapping
• Partner with Product to shape the roadmap for new Finxact and Savana features
• Assess feasibility and size impacts on core configuration, APIs, and downstream systems
• Write test scenarios and run end-to-end testing across channels
• Manage defects through closure
• Work with Fiserv/Finxact teams, internal developers, and integration vendors on change requests, test environment management, and release cycles
• Troubleshoot production issues, perform root-cause analysis, and recommend permanent fixes
• Produce operational reporting on deposit, lending, and money movement activity
• Identify process improvements and support decision-making
• Maintain requirements, configuration, and procedure documentation
• Support associate training
• Communicate status, risks, and dependencies to project managers and stakeholders
• Perform other duties as assigned

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Digital Business Analyst II