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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in FHA, VA, and Conventional loan processing, with a thorough understanding of regulatory compliance and the ability to manage multiple tasks in a fast-paced environment. Strong communication and interpersonal skills are essential for building rapport with clients and collaborating with teams.
Highest-signal resume keywords
FHA Loan ProcessingVA Loan ProcessingConventional Loan ProcessingRegulatory ComplianceEncompass Software
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan ProcessingFinancial Information VerificationDocument PreparationPipeline ManagementAttention to DetailAnalytical AbilityProblem SolvingMath SkillsTyping SkillsComputer Skills
Soft Skills
Effective CommunicationInterpersonal SkillsTeam CollaborationOrganizational SkillsFlexibility
Tools & Technologies
EncompassMicrosoft Products
Industry Keywords
FHAVAConventional LoansREGBHMDABSAOFACMortgage Revenue BondLocal Financial Marketplace
About the role
Key responsibilities & impact- Process FHA/VA/CONV/RH/Mortgage Revenue Bond loans within established guidelines and procedures
- Obtain and verify financial information required for loan products, including additional information required by Peoples
- Prepare and send disclosures as needed
- Manage REGB and HMDA requirements in a timely manner
- Meet weekly with mortgage bankers to discuss pipeline progression and strategy
- Ensure processor field-screen information is accurate, complete, and meets underwriting submission requirements
- Order agency case numbers, tax transcripts, appraisals, flood certificates, written verifications, title reports, homeowner’s insurance, and payoffs
- Follow up with third parties to ensure timely delivery of ordered services
- Upload documents into Encompass
- Document conversation logs in loan files with all activities
- Meet internal service standards
- Perform special projects and other assigned duties
- Build rapport with clients and fellow associates
- Maintain current knowledge of and comply with regulations and bank policies, including BSA and OFAC requirements
Requirements
What you’ll need- High school graduate or equivalent preferred
- Experience working in a fast-paced, deadline-oriented environment
- Minimum five (5) years of retail FHA/VA/CONVENTIONAL residential loan processing experience required
- Associate’s degree or higher desired
- Effective verbal and written communication skills
- Excellent interpersonal skills
- Ability to work well as a team player and assist other teams as needed
- Ability to organize work and be flexible on priorities and urgencies
- Ability to interpret agency policies and Peoples procedures to customers
- Demonstrated ability to use discretion, tact, and diplomacy when dealing with customers, third parties, and co-workers
- Good math, typing, and computer skills with experience using Microsoft products
- Ability to manage multiple tasks simultaneously in a fast paced environment
- Analytical ability
- Problem solving skills
- Attention to detail
- Thorough knowledge and understanding of regulatory and compliance issues affecting all aspects of the lending process
- Familiarity of local financial marketplace
- Ability to work overtime as necessary
- Ability to grasp, push, pull, lift, bend, raise and hold hands and arms overhead when completing certain tasks
- Ability to sit for extended periods of time, typically no longer than 8 hours
- Ability to work at a rapid pace for long periods of time, typically no longer than 8 hours
Benefits
Comp & perks- Insurance
- 401k
- Associate stock purchase program
- Paid time off
- Associate banking perks
- Opportunities for associates to grow within their role
