Merchant Business Development Officer

NBH Bank

. Champion and promote Merchant Services across the organization .

Posted 11/12/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive knowledge of Merchant Services and a strong ability to drive revenue growth through strategic sales initiatives and client relationship management. Proficient in data analytics to identify opportunities and enhance marketing strategies while maintaining high ethical standards and integrity.

Highest-signal resume keywords

Merchant Services ExpertiseSales Strategy DevelopmentClient Relationship ManagementData Analytics ProficiencyBusiness Development Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Merchant Sales ManagementSales Pipeline ReportingMarketing Presentation DevelopmentData AnalyticsMicrosoft Office SuiteClient Activation StrategiesCross-Sale Opportunity IdentificationIndustry Trend AnalysisNegotiation SkillsProblem Resolution

Soft Skills

Interpersonal CommunicationTeam CollaborationHigh Ethical StandardsResult-OrientedPresentation Skills

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Merchant ServicesPayments Industry TrendsClient ReferralsSales PromotionsIncentive Plans

About the role

Key responsibilities & impact

Champion and promote Merchant Services across the organization
Plan, coordinate, and participate in client sales events, promotions, and campaigns
Devise, coordinate, and run Banker sales promotions and campaigns
Develop marketing materials and enhance online visibility with partners
Assist with sales strategy, strategic growth plans, and goal setting for each line of business
Identify and remove barriers to achieving goals with business leaders
Maintain sales pipeline and pipeline reporting
Use data analytics to identify opportunities
Identify prospects through COIs, existing-client referrals, and related sources
Train or arrange training for Bankers to recognize opportunities and position the product
Develop and promote internal incentive plans
Drive Merchant Services revenue growth
Develop internal relationships through meetings, presentations, and one-on-one engagements
Build cross-functional communications and teams
Resolve complex client or deal-related issues
Follow up with approved clients who have not activated
Monitor program performance and manage relationships
Share Sales feedback on tools needed for success
Liaise among the Line of Business, Internal Sales Teams, and Third-Party Service Provider
Help sales teams identify and act on cross-sale opportunities
Monitor Merchant Services competition and payments industry trends
Achieve sales goals, including fee revenue, client activations, and branch engagement
Work with Bankers, Banking Centers, and Sales Leadership to grow the Merchant Services program
Travel throughout the bank footprint to meet Bankers and attend events

Requirements

What you’ll need

High school diploma or equivalent
5+ years in a Merchant Sales/Management role and/or related business payments experience
Ability to interact with internal and external clients in a highly professional manner
Ability to maintain and demonstrate high ethical standards and personal integrity
Ability to manage and prioritize multiple tasks
Excellent business development and presentation skills
High-energy, result-oriented, responsive, and works well in a team environment
In-depth knowledge of Merchant Services
Strong computer skills, including Microsoft Office (Word, PowerPoint, and Excel)
Ability to quickly learn new software and/or systems
Thorough understanding of industry trends, competition, and businesses in the serviced markets
Ability to handle complex and sensitive customer issues and complaints
Ability to anticipate customer needs and proactively make recommendations
Bachelor's Degree
5+ years Merchant Management Experience
Bilingual language skills
Superior analytical, consulting, and negotiating skills
Superior client relationship, marketing presentation, and sales/closing skills
Superior written, verbal, and interpersonal communication skills
Ability to travel approximately 15% of the time
Ability to work overtime as necessary

Benefits

Comp & perks

Insurance
401k
Associate stock purchase program
Paid time off
Associate banking perks
Overtime as necessary, typically no more than 5%
Professional growth within the role