Loan Documentation Quality Specialist

NBT Bank

. Oversee the quality, accuracy, completeness, and compliance of loan documentation throughout the commercial loan closing process.

Posted 9/29/2026full-timeUtica • New York • United StatesMid-LevelSenior💰 $34 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Commercial Loan Documentation and Administration, ensuring compliance with regulatory requirements and internal standards. Proficient in analyzing documentation discrepancies and managing operational risks while maintaining quality control throughout the loan closing process.

Highest-signal resume keywords

Commercial Loan DocumentationRegulatory ComplianceQuality ControlAnalytical SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial Loan AdministrationLoan ProcessingCredit Policy KnowledgeDocument Review and InterpretationRisk AssessmentUCC KnowledgeMicrosoft Office ProficiencyLaserProNCinoFiServ

Soft Skills

Attention to DetailOrganizational SkillsTime ManagementProblem-SolvingInterpersonal Skills

Tools & Technologies

NautilusCommercial Lending Systems

Industry Keywords

Commercial LendingLoan Documentation ComplianceLegal Language StandardizationOperational Risk ManagementFraud Mitigation

About the role

Key responsibilities & impact

Oversee the quality, accuracy, completeness, and compliance of loan documentation throughout the commercial loan closing process.
Pre-review attorney-prepared commercial loan documentation for accuracy, completeness, approved credit terms, Bank policy, system capabilities, and regulatory requirements.
Manage operational and legal risk throughout the documentation process.
Serve as primary liaison with external attorneys, internal general counsel, Commercial Administration, and Credit Administration teams.
Resolve documentation discrepancies, review corrected documents, and ensure all requirements are satisfied before loan closing.
Prepare and analyze reports and monitor compliance with internal standards and regulatory expectations.
Support efficient loan closings, maintain quality standards, identify recurring issues, influence best practices, and maintain consistency.
Manage bank-approved attorneys and develop and maintain standardized legal language for approved external counsel.
Lead development and testing of enhancements and upgrades to documentation and origination systems, providing guidance to employees.
Conduct detailed pre-reviews and document discrepancies, omissions, inconsistencies, or exceptions.
Communicate document issues and required corrections to external attorneys, monitor outstanding items, and facilitate timely resolution.
Verify revised documentation incorporates requested changes and accurately reflects approved loan structure before execution.
Generate quality-control reporting and recommend process improvements with Legal Counsel, Relationship Managers, Commercial Loan Administrators, and Credit Administration.
Support training initiatives with team members and business partners.
Maintain compliance with applicable laws, regulations, policies, procedures, and internal controls, with ongoing focus on risk and fraud mitigation.
Perform other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in a Business-related field, or equivalent combination of education and experience required.
Minimum 5 years of experience in Commercial Loan Documentation, Commercial Loan Administration, Loan Processing, Quality Control, or related commercial lending environment preferred.
Legal or Paralegal experience preferred.
Credit experience; Credit Policy knowledge desirable.
Strong knowledge of commercial lending policies, procedures, and regulatory requirements.
Proven ability to review and interpret complex commercial loan documentation accurately.
Analytical, problem-solving, and risk assessment skills.
Strong verbal and written communication skills, including interaction with attorneys and internal business partners.
Exceptional attention to detail and quality control focus.
Strong organizational and time management skills; ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office applications, including Word and Excel.
Experience with LaserPro, nCino, Nautilus, FiServ, or similar commercial lending and documentation systems preferred.
Knowledge of UCC and mortgage filing and satisfaction requirements.
Ability to deliver high-quality work in a friendly and fast-paced environment.
Ability and willingness to learn new skills.
May occasionally be required to work outside normal business hours, including evenings or weekends.
Must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable.

Benefits

Comp & perks

Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Six weeks of paid parental leave at 100% of salary.
Comprehensive medical coverage, including employer HSA contributions for High Deductible Health Plan participants.
Dental and vision coverage.
Flexible spending accounts for healthcare and dependent care expenses.
Employer-paid short-term and long-term disability coverage, with an option to purchase additional long-term coverage.
Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary hospital, accident, and critical illness coverage.
401(k) plan with employer matching.
Optional Roth 401(k).
Pension plan.
Adoption assistance.
Tuition reimbursement.
Employee Assistance Program (EAP).
Pet insurance.
Financial and banking services benefits and financial planning assistance.
Flexible work arrangements.
Wellness initiatives.
Career development programs and tools.
Performance-based incentives.
Community volunteer service and charitable partnerships.