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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in on-site ATM repairs and maintenance, ensuring compliance with security protocols and service level agreements while delivering exceptional customer service. Possesses strong problem-solving abilities and a high mechanical/electrical aptitude to effectively diagnose and resolve technical issues.
Highest-signal resume keywords
On-Site ATM RepairsSIA CViT LicenceWindows Operating SystemsMechanical/Electrical AptitudeCustomer-Facing Relationship Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Break/Fix RepairComputer Hardware MaintenanceSoftware MaintenanceGeneral PC MaintenanceFault DiagnosisATM Module ReplacementHealth & Safety ComplianceTool HandlingField-Based ExperienceTraceable Work History
Soft Skills
Interpersonal SkillsProblem-Solving SkillsAbility to Work IndependentlyQuick LearnerAbility to Perform Under Pressure
Certifications & Qualifications
Valid UK Manual Driving LicenceSIA CViT LicencePIA Licences
Industry Keywords
NCR Atleos Security PolicyATM ExperienceCentral YorkshireField-Based RoleCustomer Satisfaction
About the role
Key responsibilities & impact- Carry out on-site ATM repairs and maintenance
- Provide guarding support to other technicians
- Diagnose faults and repair or replace ATM modules on-site
- Install, maintain and repair equipment within an assigned territory/region
- Take ownership of customer issues or incidents
- Ensure customer satisfaction and compliance with Service Level Agreements
- Perform work in accordance with Health & Safety Policy
- Comply with NCR Atleos Security Policy and current security protocols
- Travel for prolonged periods and handle toolkits and parts
- Work across Central Yorkshire in a field-based role
Requirements
What you’ll need- Valid full UK manual driving licence
- Hold a valid SIA CViT licence or be willing to undertake company-paid training
- Strong local geographical knowledge
- Experience in break/fix, IT, computer or mechanical repair
- Basic computer hardware and software knowledge
- Experience with Windows operating systems
- Experience in general PC hardware and software maintenance
- High mechanical/electrical aptitude
- PIA licences desirable; training provided if not held
- Excellent interpersonal and customer-facing relationship skills
- Ability to work independently with minimal supervision
- Strong problem-solving skills
- Quick learner and able to perform under pressure
- Traceable work and education history
- Successful completion of criminal record and credit background checks
- Right to work in the UK or ability to obtain it
- NCR/Wincor ATM experience preferred, not essential
- Previous field-based experience preferred, not essential
- Previous engineering experience preferred, not essential
Benefits
Comp & perks- Full training and equipment provided
- Company vehicle available for personal use
- Fuel card provided
- Paid SIA CViT training if needed
- 42.5-hour contract with weekend work on rota basis
- 24 days holiday, rising to 25 after 5 years’ service
- Competitive defined contribution company pension with Fidelity
- 75% employer-funded single private medical cover
- Optional health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme
- Employee life assurance
- Employer-funded income protection scheme
- Employee Assistance Programme with 24/7 counselling service
- MYGYM membership discounts
- Lifestyle discounts