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Field Service Technician I
NCR Atleos. Represent the NCR Atleos brand as the first line of response at customer locations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong problem-solving abilities and basic electrical and mechanical aptitude while effectively managing time and communication in customer-facing roles. Capable of performing minor ATM maintenance and repairs, adhering to safety procedures, and maintaining accurate records.
Highest-signal resume keywords
Basic Electrical AptitudeBasic Mechanical AptitudeProblem-Solving SkillsNCR Atleos-Specific TrainingValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ATM TroubleshootingMinor ATM MaintenanceError Log DiagnosisParts Inventory ManagementBasic Module-Level Troubleshooting
Soft Skills
Effective CommunicationOrganizational SkillsAbility to Learn Quickly
Tools & Technologies
Service AppAndroid Cell Phone
Certifications & Qualifications
NCR Atleos-Specific Certifications
Industry Keywords
ATM MaintenanceCustomer ServiceSafety ProceduresTransportation RequirementsFlexible Schedule
Tech Stack
Tools & technologiesAndroid
About the role
Key responsibilities & impact- Represent the NCR Atleos brand as the first line of response at customer locations
- Perform basic module-level troubleshooting and escalate issues when necessary
- Organize and plan work time effectively
- Apply on-the-job training to resolve task-related problems in straightforward situations
- Provide consistent and clear communication through the service app
- Follow safety and security procedures when working on ATMs
- Complete NCR Atleos-specific trainings and certifications
- Diagnose ATM problems using error logs, service-app information, and a company-provided cell phone
- Perform minor ATM maintenance and repairs indoors and outdoors
- Accurately report work updates, call-closure details, hours worked, and miles driven
- Maintain parts inventory and related records
- Work at a variety of customer locations
Requirements
What you’ll need- Must reside in the specified geographic area
- High School Diploma or equivalent
- Must be authorized to work in the US
- Basic electrical and mechanical aptitude, skillset, and knowledge
- Excellent problem-solving skills and ability to learn new skills quickly
- Valid driver’s license and driving record meeting company requirements
- Familiarity with and ability to use an Android cell phone
- Ability to travel for several hours during the workday, including in inclement weather
- Ability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance
- Ability to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects
- Reliable transportation for work purposes
- Ability to work a flexible schedule including nights, weekends, overtime, and/or flex shifts
- Ability to safely work outside during all seasons with potential exposure to the elements
- Proof of minimum insurance coverage: $100,000 bodily injury liability per person, $300,000 per accident, and $100,000 property damage liability per accident
- Associate's degree preferred
- Previous experience with NCR or similar equipment preferred
Benefits
Comp & perks- Comprehensive hands-on, in-the-field training
- Career growth opportunities
- Medical Insurance
- Dental Insurance
- Life Insurance
- Vision Insurance
- Short/Long Term Disability
- Paid Vacation
- 401k