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Field Service Technician I
NCR Atleos. Represent NCR Atleos as the first line of response at customer locations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong problem-solving abilities and basic electrical and mechanical aptitude while effectively managing time and communication in a customer-facing role. Capable of performing maintenance and repairs on ATMs, adhering to safety procedures, and maintaining accurate records.
Highest-signal resume keywords
Basic Electrical AptitudeBasic Mechanical AptitudeProblem-Solving SkillsValid Driver's LicenseNCR Atleos Certifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingATM MaintenanceError Log DiagnosisParts Inventory ManagementManual Skills
Soft Skills
Clear CommunicationPersonal IntegrityAbility to Work Under PressureTime Management
Tools & Technologies
Service AppAndroid Cell Phone
Certifications & Qualifications
NCR Atleos Certifications
Industry Keywords
ATMSafety ProceduresCustomer ServiceTransportation Requirements
Tech Stack
Tools & technologiesAndroid
About the role
Key responsibilities & impact- Represent NCR Atleos as the first line of response at customer locations
- Perform basic module-level (FRU) troubleshooting and escalate issues appropriately
- Organize and plan work time effectively
- Apply on-the-job training to resolve task-related problems using manual skills
- Provide consistent and clear communication through the service app
- Follow safety and security procedures when working on ATMs
- Complete NCR Atleos trainings and certifications
- Diagnose ATM problems using error logs, service-app information, and a company-provided cell phone
- Perform minor maintenance and repairs on ATMs indoors and outdoors
- Accurately report work updates, call-closure details, hours worked, and miles driven
- Maintain parts inventory and related records
Requirements
What you’ll need- Must reside in the specified geographic area
- High School Diploma or equivalent
- Must be authorized to work in the US
- High level of personal integrity and ability to work with minimal supervision
- Basic electrical and mechanical aptitude, skillset, and knowledge
- Excellent problem-solving skills and ability to learn new skills quickly and work under pressure
- Valid driver’s license and driving record meeting company requirements
- Familiarity with and ability to use an Android cell phone
- Ability to travel for several hours during the workday, including in inclement weather
- Ability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance
- Ability to perform bending, squatting, walking, standing, sitting, reaching, hand work, and repetitive grasping/manipulation
- Access to reliable transportation for work purposes
- Ability to work a flexible schedule including nights, weekends, overtime, and/or flex shifts
- Ability to safely work outside during all seasons and potential exposure to the elements
- Proof and maintenance of minimum automobile insurance coverage: $100,000 bodily injury liability per person, $300,000 per accident, and $100,000 property damage liability per accident
- Employment contingent upon passage of applicable screening criteria
Benefits
Comp & perks- Additional compensation of $6.00 per activity completed
- Comprehensive hands-on, in-the-field training
- Career growth opportunities
- Medical Insurance
- Dental Insurance
- Life Insurance
- Vision Insurance
- Short/Long Term Disability
- Paid Vacation
- 401k