Field Service Technician II

NCR Atleos

. Perform customer installations, maintenance, and service calls promptly and effectively .

Posted 10/14/2026full-timeRemote • Texas • United StatesSeniorLead💰 $45,000 - $58,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in servicing and repairing electromechanical equipment, including ATMs and self-checkout systems, while ensuring compliance with health and safety standards. Proficient in diagnosing hardware, software, and networking issues, with a strong focus on customer communication and problem resolution.

Highest-signal resume keywords

Electromechanical Equipment RepairNetwork Fault ManagementA+ CertificationCompTIA CertificationCustomer Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service and RepairScheduled MaintenanceSystem OverhaulHardware DiagnosisSoftware TroubleshootingNetworking ConfigurationBasic Electronic SkillsOperating System FamiliarityProlonged Travel CapabilityLifting and Carrying Equipment

Soft Skills

Professional CommunicationProactive Problem SolvingOrganizational Skills

Tools & Technologies

Imaging SoftwareLarge ServersMainframe Computers

Certifications & Qualifications

A+ CertificationCompTIA CertificationNetwork+ Certification

Industry Keywords

Customer InstallationsService CallsHealth and Safety StandardsFleet RequirementsRemote Connectivity

About the role

Key responsibilities & impact

Perform customer installations, maintenance, and service calls promptly and effectively
Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory
Perform scheduled maintenance, corrective repairs, and system overhauls
Diagnose and resolve hardware, software, networking, and system configuration issues
Manage network faults, system access, security settings, and remote connectivity
Organize and triage customer issues, addressing problems proactively when possible
Communicate with customers professionally and focus on resolution
Participate in NCR Atleos virtual and hands-on training programs
Comply with company policies, health and safety standards, accurate timekeeping, and fleet and safe-driving requirements
May be reassigned to adjacent service territories during standard shifts
May elect to participate in overnight travel assignments to support broader service coverage

Requirements

What you’ll need

Local candidate to the specific geographic area
Authorized to work in the United States
At least 19 years of age
Valid driver’s license and driving record that meets NCR Atleos fleet requirements
PC skills, basic electronic skills, and operating system familiarity
Ability to perform essential job functions without reasonable accommodation, including prolonged travel with several hours of driving per day; rotating and weekend shifts; carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance; bending, squatting, walking, standing, sitting, reaching, and repetitive hand movements manipulating objects of various sizes
Familiarity with large servers, mainframe computers, and imaging software
A+ Certification, CompTIA, or Network+ (N+) Certification
One (1) or more years of related experience
Successful passage of applicable screening criteria

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k
Virtual and hands-on classroom training
Dedicated teachers, mentors and coaches
Overnight travel assignments with company-policy reimbursement guidelines