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Field Service Technician II
NCR Atleos. Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in onsite troubleshooting, preventive maintenance, and basic corrective maintenance for mechanical, electrical, or IT systems. Capable of following safety guidelines and service procedures while effectively documenting service outcomes and managing time worked.
Highest-signal resume keywords
Field Service ExperienceBasic Mechanical KnowledgePreventive MaintenanceService Management ToolsTechnical Training in Electronics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingPreventive MaintenanceBasic Corrective MaintenanceConfiguration ChecksComponent ReplacementTime TrackingService DocumentationEquipment InstallationBasic Electrical KnowledgeBasic IT Systems Knowledge
Soft Skills
Attention to DetailProblem-SolvingCommunicationAdaptabilityTeam Collaboration
Tools & Technologies
Service Ticketing SystemsWork Order SystemsPreventive Maintenance Systems
Certifications & Qualifications
Valid Driver’s LicenseSafety Training Certifications
Industry Keywords
Field ServiceTechnical SupportMaintenance RolesMechanical SystemsElectrical SystemsIT SystemsSafety GuidelinesService Procedures
About the role
Key responsibilities & impact- Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems
- Execute system resets, configuration checks, and minor component replacements
- Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites
- Conduct scheduled preventive maintenance, including inspections, cleaning, and basic adjustments
- Deliver, replace, and return spare or defective parts while documenting part usage
- Record time worked, tasks completed, and service outcomes in service management tools
- Follow documented service procedures, safety guidelines, and site-specific requirements
- Escalate unresolved or complex issues to higher-level technical support teams
- Provide basic status updates and participate in scheduled service coordination touchpoints
- Work variable part-time hours based on business needs, service demand, site requirements, and technician availability
Requirements
What you’ll need- High school diploma or equivalent
- Local candidate to specific geographic area
- Authorized to work in the US
- At least 19 years of age
- 1+ years of experience in field service, technical support, or maintenance roles; professional, contract, or academic experience applicable
- Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment
- Ability to follow written procedures, safety requirements, and work instructions
- Ability to accurately track and report time worked in an hourly environment
- Valid driver’s license with an acceptable driving record and ability to travel to field sites
- Ability to complete background checks, safety training, and required certifications, as applicable
- Preferred: Technical or vocational training in electronics, mechanics, IT, engineering, or related fields
- Preferred: Enrollment in or completion of a technical, engineering, or trade school program
- Preferred: Prior experience supporting field-based equipment or distributed technology environments
- Preferred: Familiarity with service ticketing, work order, or preventive maintenance systems
Benefits
Comp & perks- Flexible, part-time work
- Paid training
- Medical Insurance (full-time employee benefit)
- Dental Insurance (full-time employee benefit)
- Life Insurance (full-time employee benefit)
- Vision Insurance (full-time employee benefit)
- Short/Long Term Disability (full-time employee benefit)
- Paid Vacation (full-time employee benefit)
- 401k (full-time employee benefit)