Field Service Technician II

NCR Atleos

. Perform customer installations, maintenance, and service calls promptly and effectively .

Posted 9/29/2026full-timeChicago • Illinois • United StatesJunior💰 $45,000 - $58,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in servicing and repairing electromechanical equipment, including ATMs and self-checkout systems, while effectively managing customer communications and technical issues. Proficient in diagnosing hardware and software problems, ensuring compliance with safety standards, and maintaining operational efficiency.

Highest-signal resume keywords

Electromechanical Equipment RepairCustomer Service SkillsNetwork ManagementA+ CertificationCompTIA Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Hardware DiagnosisSoftware TroubleshootingSystem ConfigurationScheduled MaintenanceCorrective RepairsBasic Electronic SkillsOperating System FamiliarityLifting and Carrying EquipmentProlonged TravelTriage Customer Issues

Soft Skills

Professional CommunicationProactive Problem SolvingOrganizational Skills

Tools & Technologies

ATMsSelf-Checkout SystemsLarge ServersMainframe ComputersImaging Software

Certifications & Qualifications

A+ CertificationCompTIA CertificationNetwork+ Certification

Industry Keywords

Health and Safety StandardsFleet RequirementsRemote ConnectivityService CallsMaintenance

About the role

Key responsibilities & impact

Perform customer installations, maintenance, and service calls promptly and effectively
Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory
Perform scheduled maintenance, corrective repairs, and system overhauls
Diagnose and resolve issues involving hardware, software, networking, and system configurations
Manage network faults, system access, security settings, and remote connectivity
Organize and triage customer issues, addressing problems proactively when possible
Communicate with customers in an open, helpful, and professional manner focused on resolution
Participate in virtual and hands-on training programs provided by NCR Atleos
Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements
Perform other related duties consistent with qualifications and business needs
May be reassigned to adjacent service territories during standard shifts to meet operational needs
May elect to participate in overnight travel assignments to support broader service coverage

Requirements

What you’ll need

Local candidate to the specific geographic area
One (1) or more years of related experience
Authorized to work in the United States
At least 19 years of age
Valid driver’s license and driving record that meets NCR Atleos fleet requirements
PC skills, basic electronic skills, and operating system familiarity
Ability to perform essential job functions without reasonable accommodation
Prolonged travel with several hours of driving per day
Rotating and weekend shifts
Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
Bending, squatting, walking, standing, sitting, reaching, and repetitive hand movements manipulating objects of various sizes
Familiarity with large servers, mainframe computers, and imaging software
A+ Certification, CompTIA, or Network+ (N+) Certification preferred
Offers of employment are conditional upon passage of screening criteria applicable to the job

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k
Formal training provided through NCR Atleos
Virtual and hands-on classroom training
Teachers, mentors and coaches
Overnight travel assignments may be elected, with travel following company policy and reimbursement guidelines