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Field Service Technician II
NCR Atleos. Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in onsite troubleshooting, preventive maintenance, and equipment installation while adhering to safety guidelines and service procedures. Capable of accurately documenting service outcomes and effectively communicating status updates.
Highest-signal resume keywords
Field Service ExperienceBasic Mechanical KnowledgePreventive MaintenanceService Ticketing SystemsTechnical Training in Electronics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingPreventive MaintenanceBasic Electrical SystemsBasic IT SystemsEquipment InstallationConfiguration ChecksComponent ReplacementTime TrackingService DocumentationSafety Procedures
Soft Skills
Attention to DetailCommunication SkillsProblem-SolvingTeam CoordinationAbility to Follow Procedures
Tools & Technologies
Service Management ToolsAndroid Cell PhoneWork Order SystemsPreventive Maintenance Systems
Certifications & Qualifications
Valid Driver's LicenseBackground Check ClearanceSafety Training Certifications
Industry Keywords
Field-Based Equipment SupportTechnical SupportMaintenance RolesMechanical SystemsElectrical SystemsIT Systems
Tech Stack
Tools & technologiesAndroid
About the role
Key responsibilities & impact- Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems
- Execute system resets, configuration checks, and minor component replacements
- Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites
- Conduct scheduled preventive maintenance, including inspections, cleaning, and basic adjustments
- Deliver, replace, and return spare or defective parts while ensuring accurate part usage and documentation
- Record time worked, tasks completed, and service outcomes in designated service management tools
- Follow documented service procedures, safety guidelines, and site-specific requirements
- Escalate unresolved or complex issues to higher-level technical support teams
- Provide basic status updates and participate in service coordination touchpoints when scheduled
Requirements
What you’ll need- High school diploma or equivalent
- Local candidate to specific geographic area
- Authorized to work in the US
- At least 19 years of age
- 1+years of experience in field service, technical support, or maintenance roles (professional, contract, or academic experience applicable)
- Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment
- Familiarity and ability to use and operate an Android cell phone.
- Ability to follow written procedures, safety requirements, and work instructions
- Ability to accurately track and report time worked in an hourly environment
- Valid driver’s license with an acceptable driving record and ability to travel to field sites
- Ability to complete background checks, safety training, and required certifications, as applicable
- Technical or vocational training in electronics, mechanics, IT, engineering, or related fields (preferred)
- Enrollment in or completion of a technical, engineering, or trade school program (preferred)
- Prior experience supporting field-based equipment or distributed technology environments (preferred)
- Familiarity with service ticketing, work order, or preventive maintenance systems (preferred)
Benefits
Comp & perks- Flexible work
- Paid training
- Hands-on experience
- Medical Insurance (full-time employee benefits)
- Dental Insurance (full-time employee benefits)
- Life Insurance (full-time employee benefits)
- Vision Insurance (full-time employee benefits)
- Short/Long Term Disability (full-time employee benefits)
- Paid Vacation (full-time employee benefits)
- 401k (full-time employee benefits)