Field Service Technician II

NCR Atleos

. Perform customer installations, maintenance, and service calls promptly and effectively .

Posted 10/30/2026full-timeRemote • Connecticut • United StatesSeniorLead💰 $45,000 - $58,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in servicing and repairing electromechanical equipment, including ATMs and self-checkout systems, while effectively managing customer communications and technical issues. Proficient in diagnosing hardware and software problems, ensuring compliance with safety standards, and maintaining operational efficiency.

Highest-signal resume keywords

Electromechanical Equipment RepairCustomer Service SkillsA+ CertificationNetwork ManagementPhysical Capability for Lifting and Travel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electromechanical Equipment RepairHardware DiagnosisSoftware TroubleshootingNetworking ConfigurationScheduled MaintenanceSystem OverhaulBasic Electronic SkillsOperating System FamiliarityRemote Connectivity ManagementTriage and Issue Resolution

Soft Skills

Professional CommunicationProactive Problem SolvingOrganizational Skills

Tools & Technologies

Imaging SoftwareLarge ServersMainframe Computers

Certifications & Qualifications

A+ CertificationCompTIA CertificationNetwork+ Certification

Industry Keywords

Customer InstallationsService CallsHealth and Safety StandardsFleet RequirementsTimekeeping Compliance

About the role

Key responsibilities & impact

Perform customer installations, maintenance, and service calls promptly and effectively
Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory
Perform scheduled maintenance, corrective repairs, and system overhauls
Diagnose and resolve issues involving hardware, software, networking, and system configurations
Manage network faults, system access, security settings, and remote connectivity
Organize and triage customer issues, addressing problems proactively when possible
Communicate with customers in an open, helpful, and professional manner focused on resolution
Participate in virtual and hands-on training programs provided by NCR Atleos
Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements
Perform other related duties consistent with qualifications and business needs
May be reassigned to adjacent service territories during standard shifts to meet operational needs
May elect to participate in overnight travel assignments to support broader service coverage

Requirements

What you’ll need

Local candidate to the specific geographic area
Authorized to work in the United States
At least 19 years of age
Valid driver’s license and driving record that meets NCR Atleos fleet requirements
PC skills, basic electronic skills, and operating system familiarity
Ability to perform essential job functions without reasonable accommodation, including prolonged travel with several hours of driving per day, rotating and weekend shifts, lifting tools, parts, and equipment weighing up to 50 lbs., and physical movements including bending, squatting, walking, standing, sitting, reaching, and repetitive hand movements
Familiarity with large servers, mainframe computers, and imaging software
A+ Certification, CompTIA, or Network+ (N+) Certification
One (1) or more years of related experience (preferred)

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k
Virtual and hands-on classroom training
Dedicated teachers, mentors and coaches
Overnight travel assignments with company-policy reimbursement guidelines