Master Field Technician

NCR Atleos

. Repair chronic units and outliers, averaging 2 ATMs per day .

Posted 10/7/2026full-timeRemote • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in NCR ATM repair and maintenance, with a strong focus on troubleshooting, diagnostic tools, and compliance with safety standards. Capable of delivering quality support while meeting established KPIs and customer SLAs.

Highest-signal resume keywords

NCR ATM Repair ExperienceNCR Atleos Diagnostic ToolsBasic and Advanced ATM TrainingElectrical Engineering KnowledgeNetworking Technology Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ATM RepairPreventative MaintenanceTroubleshootingRoot Cause AnalysisQuality Data PerformanceParts ManagementDiagnostic ToolsElectrical EngineeringNetworking TechnologyCompliance with Safety Standards

Soft Skills

CoachingMentoringFlexibilityTeam Collaboration

Tools & Technologies

NCR Atleos Knowledge SystemsNCR Atleos Products

Certifications & Qualifications

Basic ATM TrainingAdvanced ATM Training

Industry Keywords

ATM RepairPreventative MaintenanceKPISLAHealth and Safety StandardsFleet Policies

About the role

Key responsibilities & impact

Repair chronic units and outliers, averaging 2 ATMs per day
Complete full preventative maintenance on all modules
Use NCR Atleos knowledge systems, repositories, and resources to ensure quality, long-lasting repairs
Manage PPK to ensure correct parts are on hand
Review device logs and decode them to identify root causes
Travel outside the regular service area as needed, potentially including overnight stays
Provide input to Knowledge Systems as required
Deliver quality support and enhanced results meeting established KPIs and customer SLAs
Partner with local teams to coach and mentor when needed
Identify equipment requiring specialized expertise within designated work zones
Comply with NCR Atleos policies, including the Code of Conduct, health and safety standards, timekeeping requirements, and fleet policies
Perform other corresponding duties and tasks as directed by the employer

Requirements

What you’ll need

Minimum 3 years of experience in NCR ATM repair
Completion of Basic and Advanced ATM training in NCRU
Recommendation from your Direct Manager
Proven performance through quality data
Knowledge of NCR Atleos ATM diagnostic tools, troubleshooting, and repair processes
Knowledge of Electrical Engineering (preferred)
Advanced understanding of Networking Technology (preferred)
Great knowledge of NCR Atleos’ products and processes (preferred)
Willingness and ability to work flexible schedules, including night and weekend shifts where applicable
Willingness and ability to perform overtime work upon management request or need
Ability to travel outside the regular service area as needed
Compliance with safe-driving requirements and company fleet policies

Benefits

Comp & perks

Travel outside your regular service area as needed, with occasional overnight stays potentially required
Flexible schedules, including night and weekend shifts where applicable
Overtime work upon management request or need