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Professional Services Engineer III
NCR Atleos. Develop, evaluate, install, test, troubleshoot, and support NCR Atleos financial software solutions for ATMs and cash recyclers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and supporting NCR Atleos financial software solutions for ATMs and cash recyclers, with a strong focus on technical leadership, solution architecture, and customer engagement. Proficient in programming languages and technologies relevant to client application development and integration.
Highest-signal resume keywords
Technical LeadershipSolution ArchitectureClient Application DevelopmentNCR Atleos Software SolutionsAgile SDLC
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
VB/VB.NETC++C#JavaScriptTypeScriptHTMLCSSNodeJSExpressJS.NET
Soft Skills
Technical PresentationMentoringCollaboration
Tools & Technologies
Windows 10Windows 7WebSphereIISPSAConfluenceQuickBaseJIRASubversion
Industry Keywords
ATMKiosk Self-ServiceCEN XFSNDC912 Message FormatsFinancial InstitutionNetwork Switch ATM
Tech Stack
Tools & technologiesAngularJavaJavaScriptNode.jsSDLCSubversionTCP/IPTypeScriptC++.NET
About the role
Key responsibilities & impact- Develop, evaluate, install, test, troubleshoot, and support NCR Atleos financial software solutions for ATMs and cash recyclers
- Provide technical leadership, architectural guidance, and ownership of complex solution deliveries across multiple customer engagements
- Analyze requirements and determine implementation effort in customer environments
- Configure base software and supporting components
- Conduct unit testing, track issues, and implement updates
- Diagnose and resolve system failures
- Establish acceptance criteria and quality goals
- Provide estimates, standards, constraints, and dependencies for statements of work and delivery plans
- Lead design and delivery of complex, multi-module or multi-workstream software solutions
- Act as primary technical escalation point for complex or high-impact issues
- Lead end-to-end testing across integrated systems and environments
- Prepare software for customer and network distribution
- Support field teams during lab installations, certifications, and training
- Lead customer acceptance testing issue resolution
- Define solution architectures for customer certification and pilot efforts
- Resolve Level 3 production issues, including hot fixes and integration testing
- Own major production escalations and drive corrective actions and stability improvements
- Mentor consultants and lead knowledge-sharing, technical review, and enablement initiatives
- Collaborate with engineering, support, and sales teams
- Contribute reusable frameworks, tools, and delivery best practices
- Support customer engagements through solution scoping, demonstrations, and technical proposal input
Requirements
What you’ll need- Bachelor’s degree or equivalent accreditation in computer science, information systems, or a related technical discipline
- Experience providing technical project leadership and coordinating project resources
- Experience with Microsoft operating system technologies, including Windows 10 and Windows 7
- Knowledge of hardware drivers, application installation, TCP/IP networking, IIS, remote access, and client/server architectures
- Experience delivering technical presentations, webinars, and customer-facing sessions
- ATM or kiosk self-service industry experience
- Programming or debugging experience in client applications
- Familiarity with VB/VB.NET, C++, and C#
- Advanced knowledge of JavaScript, TypeScript, HTML, CSS, NodeJS, ExpressJS, .NET, AngularJS, Angular, and XML
- Proficient in Java and C#
- Client application development experience
- Financial institution or network switch ATM operational experience
- Experience with CEN XFS ATM software specifications
- Knowledge of NDC and 912 message formats
- Experience with proprietary message formats
- Web services integration experience with WebSphere or IIS
- Experience using PSA, Confluence, and QuickBase
- Experience with JIRA, Subversion, or similar source control tools
- Working knowledge of Agile SDLC
- Employment conditional upon passage of applicable screening criteria
Benefits
Comp & perks- Travel required throughout Canada, primarily in Toronto and Montreal
- Initial training may include trips to major Canadian hubs or client locations across the country
- Some shift work may be required
- Employee accommodations available for disabilities or medical requirements