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Field Service Technician
NCR Corporation. Perform customer installation, maintenance, and service calls promptly and effectively .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in the installation, maintenance, and repair of electromechanical equipment, with strong customer service skills to effectively address and resolve issues. Capable of performing physical tasks and operating equipment while adhering to safety and operational standards.
Highest-signal resume keywords
Electromechanical Equipment ServiceCustomer Installation and MaintenanceBasic Electronic SkillsValid Driver's LicenseAbility to Lift Heavy Equipment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electromechanical EquipmentPreventive MaintenanceSystem OverhaulsBasic Electronic SkillsPC Skills
Soft Skills
Customer CommunicationProblem SolvingOrganizational Skills
Tools & Technologies
Self-Checkout SystemsSmall-Scale Scissor Lifts
Industry Keywords
Service CallsMaintenanceRepairCustomer SupportRotating Shifts
About the role
Key responsibilities & impact- Perform customer installation, maintenance, and service calls promptly and effectively
- Service electromechanical equipment such as self-checkout systems within an assigned territory
- Perform maintenance, repairs, preventive maintenance work, and system overhauls
- Act as a first-line response to customers
- Communicate with customers to identify and provide appropriate solutions
- Organize and triage customer issues and proactively handle potential problems
- Support customers through formal training provided by NCR Voyix
Requirements
What you’ll need- Local candidate to specific geographic area
- Authorized to work in the US
- At least 18 years of age
- Valid driver’s license and driving record that satisfies NCR fleet requirements
- PC skills, basic electronic skills, and familiarity with specific hardware and operating systems
- Ability to perform essential job functions with or without reasonable accommodation
- Ability to travel extensively, driving several hours per day
- Availability for rotating and weekend shifts
- Flexibility to work morning, afternoon, and evening rotating shifts, including some holidays
- Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs. without assistance and up to 150 lbs. with assistance
- Ability to perform bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitive grasping and object manipulation
- Willingness to be trained on and operate small-scale scissor lifts
- Offers of employment are conditional upon passage of applicable screening criteria
Benefits
Comp & perks- Overtime available at time and a half
- 7 paid holidays
- 6 paid floating holidays
- Paid vacation – up to 80 hours your first year
- 401K savings and retirement plan
- Company provided business use only vehicle
- Medical insurance available immediately
- Formal training provided through NCR Voyix
- Virtual and hands-on classroom training
- Dedicated teachers, mentors, and coaches