NCR Corporation

Field Engineer

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service electromechanical equipment, including self-checkout systems, within an assigned territory
• Conduct maintenance, repairs, preventive maintenance, and system overhauls
• Communicate openly and effectively as a first line of response to identify and resolve issues
• Use NCR Voyix training to deliver the right solution at the right time
• Represent the NCR Voyix brand and help keep global commerce running
• Collaborate across territories with teachers, mentors, and coaches

Field Service Technician

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment such as self-checkout systems within an assigned territory
• Perform maintenance, repairs, preventive-maintenance work, and system overhauls
• Act as a first-line response to customers
• Communicate with customers in an open, helpful, and engaging manner
• Organize and triage customer issues
• Resolve or address problems before they start
• Complete formal virtual and hands-on training
• Work with service operations teachers, mentors, and coaches across territories

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment such as self-checkout systems within an assigned territory
• Perform maintenance, repair, preventive maintenance, and system overhauls
• Act as a first-line response to customers
• Communicate with customers to identify and deliver appropriate solutions
• Organize and triage customer issues and proactively address potential problems
• Complete formal training to provide customer support
• Service or replace networking equipment such as access points or switches

• Install, maintain, diagnose, repair, and replace components on NCR Voyix equipment within an assigned territory
• Support Point of Sale, self-service checkout, servers, back-office equipment, handheld terminals, and associated peripherals
• Install new equipment and upgrade existing equipment in line with Statements of Work
• Assist with site preparation, cable installation, equipment staging, and equipment testing
• Perform modular swaps, unit replacements, and preventative maintenance
• Own customer problems and incidents through resolution or escalation in accordance with customer satisfaction goals and SLAs
• Respond to customer concerns and escalate issues to the appropriate associate, team member, territory manager, or Control Tower
• Build customer relationships and develop local communication channels
• Manage NCR Voyix assets, parts inventory, and parts records
• Report calls, activities, expenses, customer asset information, and billing data accurately and promptly
• Schedule and complete dispatched service calls to meet SLAs
• Travel as required, including outside the assigned area, and participate in weekend, evening, night-shift, overtime, flex-shift, and on-call coverage
• Achieve established KPIs while maintaining customer satisfaction, quality, cost awareness, and safe operations

Field Service Engineer

• Install, maintain, diagnose, repair, and replace components on NCR Voyix equipment
• Support point-of-sale systems, self-service checkouts, servers, back-office equipment, handheld terminals, and peripherals
• Install new equipment and upgrade existing equipment according to Statements of Work
• Assist with site preparation, including cable installation, equipment staging, and testing
• Perform modular swaps, unit replacements, and preventative maintenance
• Own customer problems and incidents through resolution or appropriate escalation under SLAs
• Respond to customer concerns and coordinate with associates, team members, territory managers, and the Control Tower
• Build customer relationships and local communication channels
• Maintain assigned assets, parts inventories, and parts records
• Report service calls, activities, expenses, customer asset data, and billing information accurately and promptly
• Manage daily dispatches or schedules to meet SLAs
• Participate in shift patterns, including weekend, evening, and occasional night work
• Support 24x7 customer coverage and deployment projects when required
• Achieve established KPIs for customer satisfaction, quality, cost awareness, and safe operations

• Install, maintain, diagnose, repair, and replace components on NCR Voyix equipment, including Point of Sale, self-service checkout, servers, back-office equipment, handheld terminals, and peripherals
• Install new equipment and upgrade existing equipment according to Statements of Work
• Assist with site preparation, including cable installation, equipment staging, and testing
• Perform modular swaps, unit replacements, and periodic preventative maintenance
• Own customer problems and incidents through resolution or appropriate escalation in compliance with SLAs
• Respond to customer concerns and escalate issues to associates, team members, territory managers, or the Control Tower
• Build customer relationships and develop local communication channels
• Represent NCR Voyix positively to customers
• Manage company assets used to deliver services, including tools, software, vehicles, documentation, and intellectual property
• Maintain parts inventory and records
• Accurately report calls, activities, expenses, customer asset information, and billing data
• Dispatch daily on a call-by-call basis or schedule work using automated reports to meet SLAs
• Travel within and potentially outside the assigned territory to support projects, colleagues, and demand peaks
• Participate in operating-area shift patterns, including weekend, evening, and occasional night work
• Work toward established KPIs for customer satisfaction, quality, cost awareness, and safe operations

• Install, maintain, diagnose, repair, and replace components on NCR Voyix equipment within an assigned territory
• Support Point of Sale, self-service checkout, servers, back-office equipment, handheld terminals, and associated peripherals
• Install new equipment and upgrade existing equipment according to Statements of Work
• Assist with site preparation, including cable installation, equipment staging, and equipment testing
• Perform modular swaps, unit replacements, and preventative maintenance
• Own customer problems and incidents through resolution or escalation in accordance with SLAs
• Respond to customer concerns and escalate issues to appropriate associates, team members, territory managers, or the Control Tower
• Build local customer relationships and communication channels
• Maintain assigned company assets and an appropriate parts inventory with accurate records
• Report calls, activities, expenses, customer asset information, and billing data accurately and promptly
• Schedule and complete service calls to meet SLA requirements
• Participate in assigned shift patterns, including weekend, evening, and occasional night work
• Meet established KPIs while maintaining customer satisfaction, quality, cost awareness, and safe operations

• Install, maintain, diagnose, repair, and replace components on NCR Voyix equipment, including Point of Sale, self-service checkout, servers, back-office equipment, hand-held terminals, peripherals, routers, networks, switches, and hubs
• Install new equipment and upgrade existing equipment in line with Statements of Work
• Assist with site preparation, including cable installation, equipment staging, and testing
• Perform modular swaps, unit replacements, and preventative maintenance
• Own customer problems or incidents through resolution or escalation in accordance with customer satisfaction requirements and SLAs
• Respond to customer concerns and escalate issues to appropriate associates, team members, territory managers, or the Control Tower
• Build customer relationships and develop local customer-account communication channels
• Manage NCR Voyix service assets, parts inventory, and parts records
• Report service calls, activities, expenses, customer asset information, and invoicing/billing data accurately and promptly
• Travel within and potentially outside the assigned territory, including prolonged travel and lifting parts up to 50 lbs. or 25 kg
• Participate in assigned shifts, including weekends, evenings, overtime, flex shifts, on-call, and occasional night work
• Meet established KPIs while prioritizing customer satisfaction, quality, cost awareness, and safe operations

• Install, maintain, diagnose, repair, and replace components on NCR Voyix equipment
• Support Point of Sale, self-service checkout, servers, back-office equipment, handheld terminals, and associated peripherals
• Install new equipment and upgrade existing equipment according to Statements of Work
• Assist with site preparation, including cable installation, equipment staging, and equipment testing
• Perform modular swaps, unit replacements, and preventative maintenance
• Own customer problems and incidents through resolution or appropriate escalation under SLAs
• Respond to customer concerns and escalate issues to the appropriate associate, team member, territory manager, or Control Tower
• Build customer relationships and local communication channels
• Represent NCR Voyix positively with customers
• Manage assigned company assets and maintain appropriate parts inventory and records
• Report service calls, activity, expenses, customer asset information, and billing data accurately and promptly
• Manage daily dispatches or schedules to meet SLAs
• Travel within and potentially outside the assigned territory to support projects, colleagues, and demand peaks
• Carry and lift parts weighing up to 50 lbs. or 25 kg, with prolonged bending, walking, standing, or sitting as required
• Participate in shift patterns, including weekends, evenings, occasional night work, and 24 x 7 customer support
• Achieve established KPIs for customer satisfaction, quality, cost awareness, and safe operations

• Install, maintain, diagnose, repair, and replace components on NCR Voyix customer equipment
• Support point-of-sale systems, self-service checkouts, servers, back-office equipment, handheld terminals, and peripherals
• Install new equipment and upgrade existing equipment according to Statements of Work
• Assist with site preparation, cable installation, equipment staging, and equipment testing
• Perform modular swaps, unit replacements, and preventative maintenance
• Own customer problems through resolution or escalate them to the appropriate associate, team member, territory manager, or Control Tower
• Build customer relationships and develop local communication channels
• Represent NCR Voyix positively with customers
• Manage assigned service assets and maintain parts inventory and records
• Report calls, activities, expenses, customer asset information, and invoicing/billing data accurately and promptly
• Respond to daily dispatches or schedule work to meet Service Level Agreements
• Participate in assigned shift patterns, including weekend, evening, and occasional night work
• Meet established KPIs for customer satisfaction, quality, cost awareness, and safe operations

Outside Sales

• Prospect, network, and close deals with restaurants across the Dallas area
• Meet clients face-to-face, understand their needs, and demonstrate technology solutions
• Act as a trusted advisor to restaurant clients
• Use Salesforce and other tools to track activity and forecast performance
• Partner with solution engineers, account managers, and onboarding teams to deliver a strong client experience
• Stay current on industry trends and competitive offerings

Territory Sales Manager – Restaurants Tech

• Prospect, network, and close deals with restaurants across the Miami area
• Meet clients face-to-face and understand their needs
• Demonstrate how NCR Voyix technology can transform restaurant operations
• Act as a trusted advisor to clients
• Use Salesforce and other tools to track activity and forecast performance
• Partner with solution engineers, account managers, and onboarding teams
• Stay current on industry trends and competitive offerings

• Perform installations, maintenance, and service calls at customer locations quickly and efficiently
• Maintain electromechanical equipment, such as self-checkout systems, within an assigned territory
• Complete maintenance, repair, preventive maintenance (PM), and system refurbishment work
• Organize and triage customer requests
• Act as the first point of contact for customers and communicate professionally to identify appropriate solutions
• Intervene proactively before issues arise
• Serve as a brand ambassador for NCR Voyix

• Perform installations, maintenance, and service calls at customer locations
• Maintain electromechanical equipment, such as self-checkout systems, within an assigned territory
• Complete maintenance, repair, preventive maintenance, and system refurbishment work
• Organize and triage customer requests
• Communicate openly, helpfully, and professionally with customers to identify appropriate solutions
• Take proactive action before issues arise
• Serve as an NCR Voyix brand ambassador

• Perform installations, maintenance, and service calls at customer locations
• Maintain electromechanical equipment, including self-checkout systems, within an assigned territory
• Complete maintenance, repair, preventive maintenance, and system refurbishment work
• Communicate openly, helpfully, and professionally as the first point of contact for customers
• Organize and triage customer requests
• Proactively intervene before issues arise
• Apply formal NCR Voyix training to deliver timely customer solutions
• Serve as a brand ambassador for NCR Voyix

Field Service Technician

Field Service Technician

Field Service Technician

Field Service Engineer

Field Service Engineer

Field Service Engineer

Field Service Engineer

Field Service Engineer

Field Service Engineer

Field Service Engineer

Territory Sales Manager – Restaurants Tech

Territory Sales Manager – Restaurants Tech

Field Service Technician

Field Service Technician

Field Service Technician I