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Field Service Technician
NCR Corporation. Perform customer installation, maintenance, and service calls promptly and effectively .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in servicing electromechanical equipment, including self-checkout systems, while effectively communicating with customers to resolve issues. Capable of performing maintenance, repairs, and preventive maintenance work, with a strong focus on customer satisfaction and problem-solving.
Highest-signal resume keywords
Electromechanical Equipment ServiceCustomer CommunicationPreventive MaintenanceNetworking Equipment ServicePC Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electromechanical EquipmentPreventive MaintenanceRepairsBasic Electronic SkillsNetworking EquipmentSystem OverhaulsCustomer InstallationTroubleshootingProblem SolvingEquipment Handling
Soft Skills
Customer ServiceOrganizational SkillsFlexibilityCommunication SkillsTeam Collaboration
Tools & Technologies
Self-Checkout SystemsAccess PointsSwitchesScissor LiftsOperating Systems
Certifications & Qualifications
Valid Driver’s License
Industry Keywords
Customer InstallationService CallsMaintenancePreventive MaintenanceElectromechanical EquipmentNetworking EquipmentTechnical SupportField ServiceCustomer IssuesRotating Shifts
About the role
Key responsibilities & impact- Perform customer installation, maintenance, and service calls promptly and effectively
- Service electromechanical equipment such as self-checkout systems within an assigned territory
- Perform maintenance, repairs, preventive maintenance work, and system overhauls
- Act as a first-line response to customers
- Communicate with customers to find the right solution
- Organize and triage customer issues
- Handle some customer problems before they occur
- Complete formal training to provide customers with needed services
- Service or replace networking equipment such as access points or switches
Requirements
What you’ll need- Local candidate to specific geographic area
- Authorized to work in the US
- At least 18 years of age
- Valid driver’s license and driving record satisfying NCR fleet requirements
- PC skills, basic electronic skills, and familiarity with specific hardware and operating systems
- Ability to perform essential job functions with or without reasonable accommodation
- Ability to travel for prolonged periods, driving several hours per day
- Availability for rotating and weekend shifts
- Flexibility for morning, afternoon, and evening rotating shifts, including some holidays
- Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs. without assistance and up to 150 lbs. with assistance
- Ability to perform bending, squatting, walking, standing, sitting, reaching, hand work, and repetitive grasping and object manipulation
- Willingness to be trained on and operate small-scale scissor lifts
- Offers of employment are conditional upon passage of applicable screening criteria
Benefits
Comp & perks- Overtime available at time and a half
- 7 paid holidays
- 6 paid floating holidays
- Paid vacation – up to 80 hours your first year
- 401K savings and retirement plan
- Company provided business use only vehicle
- Medical insurance available immediately
- Formal training provided through NCR Voyix
- Virtual and hands-on classroom training
- Dedicated teachers, mentors, and coaches