Field Service Technician

NCR Corporation

. Perform customer installation, maintenance, and service calls promptly and effectively .

Posted 10/12/2026full-timeMemphis • Tennessee • United StatesSeniorLead💰 $17 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer installation, maintenance, and service of electromechanical equipment, with strong problem-solving and communication skills to effectively address customer needs and ensure service capabilities.

Highest-signal resume keywords

Customer InstallationElectromechanical Equipment ServiceA+ CertificationCompTIA CertificationN+ Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MaintenanceRepairsPreventive MaintenanceBasic Electronic SkillsPC SkillsOperating Systems FamiliarityAbility to Lift 75 lbs.Ability to Lift 150 lbs. with AssistanceSmall-Scale Scissor Lifts OperationOne or More Years of Related Experience

Soft Skills

CommunicationProblem-SolvingOrganizational SkillsFlexibilityCustomer Service

Tools & Technologies

Self-Checkout SystemsLarge ServersMainframe ComputersImaging Software

Certifications & Qualifications

A+ CertificationCompTIA CertificationN+ Certification

Industry Keywords

Customer ServiceService CallsPreventive Maintenance WorkFormal TrainingRotating Shifts

About the role

Key responsibilities & impact

Perform customer installation, maintenance, and service calls promptly and effectively
Service electromechanical equipment such as self-checkout systems within an assigned territory
Perform maintenance, repairs, preventive maintenance work, and system overhauls
Act as a first-line response to customers
Communicate with customers to find appropriate solutions
Organize and triage customer issues and proactively handle potential problems
Complete formal training to provide customers with required support
Work with teachers, mentors, and coaches across territories to develop service capabilities

Requirements

What you’ll need

Local candidate to specific geographic area
Authorized to work in the US
At least 18 years of age
Valid driver’s license and driving record that satisfies NCR fleet requirements
PC skills, basic electronic skills, and familiarity with specific hardware and operating systems
Ability to perform essential functions of the job with or without a reasonable accommodation
Willingness to undertake prolonged travel, driving several hours per day
Availability for rotating and weekend shifts
Flexibility for morning, afternoon, and evening rotating shifts, including some holidays
Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs. without assistance and up to 150 lbs. with assistance
Ability to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects
Willingness to be trained on and operate small-scale scissor lifts
Familiarity with large servers, mainframe computers, and imaging software (preferred)
A+ Certification, CompTIA, or N+ Certification (preferred)
One or more years of related experience (preferred)
Successful passage of applicable screening criteria

Benefits

Comp & perks

Overtime available at time and a half
7 paid holidays and 6 paid floating holidays
Paid vacation – up to 80 hours your first year
401K savings and retirement plan
Company provided business use only vehicle
Medical insurance available immediately
Formal training provided through NCR Voyix
Virtual and hands-on classroom training
Dedicated teachers, mentors, and coaches