Field Service Technician

NCR Corporation

. Perform customer installation, maintenance, and service calls promptly and effectively .

Posted 10/28/2026full-timeKnoxville • Tennessee • United StatesSeniorLead💰 $17 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in the installation, maintenance, and repair of electromechanical equipment, with strong customer service skills and the ability to communicate effectively. Capable of performing physical tasks and operating specialized equipment while adhering to safety and operational standards.

Highest-signal resume keywords

Electromechanical Equipment MaintenanceCustomer Service SkillsA+ CertificationCompTIA CertificationAbility to Travel Extensively

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

InstallationRepairPreventive MaintenanceBasic Electronic SkillsPC SkillsOperating Systems FamiliarityAbility to Lift Heavy EquipmentScissor Lift OperationSystem OverhaulsTriage Customer Issues

Soft Skills

Effective CommunicationProblem-SolvingOrganizational SkillsEngagement with Customers

Tools & Technologies

Self-Checkout SystemsLarge ServersMainframe ComputersImaging Software

Certifications & Qualifications

A+ CertificationCompTIA CertificationN+ Certification

Industry Keywords

Customer InstallationService CallsPreventive MaintenanceFirst-Line ResponseRotating ShiftsGeographic AreaValid Driver's LicenseNCRV Fleet Requirements

About the role

Key responsibilities & impact

Perform customer installation, maintenance, and service calls promptly and effectively
Service electromechanical equipment such as self-checkout systems within an assigned territory
Perform maintenance, repair, preventive maintenance, and system overhauls
Act as a first-line response to customers
Communicate with customers in an open, helpful, and engaging manner
Organize and triage customer issues and proactively handle potential problems
Complete formal training to provide customers with needed solutions

Requirements

What you’ll need

Local candidate to a specific geographic area
Authorized to work in the US
At least 18 years of age
Valid driver’s license and driving record satisfying NCRV fleet requirements
PC skills, basic electronic skills, and familiarity with specific hardware and operating systems
Ability to perform essential job functions with or without reasonable accommodation
Ability to travel extensively and drive several hours per day
Availability for rotating and weekend shifts
Ability to work rotating morning, afternoon, and evening shifts, including some holidays
Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs. without assistance and up to 150 lbs. with assistance
Ability to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects
Willingness to be trained on and operate small-scale scissor lifts
Preferred: familiarity with large servers, mainframe computers, and imaging software
Preferred: A+ Certification, CompTIA, or N+ Certification
Preferred: one or more years of related experience

Benefits

Comp & perks

Overtime available at time and a half
7 paid holidays and 6 paid floating holidays
Paid vacation – up to 80 hours your first year
401K savings and retirement plan
Company provided use only vehicle
Medical insurance available immediately
Formal training provided through NCR Voyix
Virtual and hands-on classroom training
Dedicated teachers, mentors, and coaches
Flexible shift work