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Field Service Technician
NCR Corporation. Perform customer installation, maintenance, and service calls promptly and effectively .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer installation, maintenance, and service of electromechanical equipment, with strong problem-solving skills to address customer needs effectively. Proficient in performing repairs and preventive maintenance while ensuring compliance with safety and operational standards.
Highest-signal resume keywords
Customer InstallationElectromechanical Equipment ServicePreventive MaintenanceA+ CertificationCompTIA Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MaintenanceRepairsBasic Electronic SkillsPC SkillsAbility to Lift 75 lbs.Ability to Lift 150 lbs. with AssistanceOperating Small-Scale Scissor LiftsFamiliarity with Imaging SoftwareOne or More Years of Related ExperienceFamiliarity with Large Servers
Soft Skills
CommunicationProblem-SolvingOrganizational SkillsTeam CollaborationFlexibility
Certifications & Qualifications
A+ CertificationCompTIA CertificationN+ Certification
Industry Keywords
Self-Checkout SystemsService CallsPreventive Maintenance WorkCustomer ServiceRotating ShiftsDriving RecordAuthorized to Work in the USLocal Candidate
About the role
Key responsibilities & impact- Perform customer installation, maintenance, and service calls promptly and effectively
- Service electromechanical equipment such as self-checkout systems within an assigned territory
- Perform maintenance, repairs, preventive maintenance work, and system overhauls
- Act as a first-line response to customers
- Communicate with customers to identify and provide appropriate solutions
- Organize and triage customer issues and proactively address potential problems
- Complete formal training to support customer needs
- Work with teachers, mentors, coaches, and diverse teams across service territories
Requirements
What you’ll need- Local candidate to a specific geographic area
- Authorized to work in the US
- At least 18 years of age
- Valid driver’s license and driving record satisfying NCRV fleet requirements
- PC skills, basic electronic skills, and familiarity with specific hardware and operating systems
- Ability to perform essential job functions with or without reasonable accommodation
- Willingness to travel extensively, driving several hours per day
- Availability for rotating and weekend shifts
- Flexible shift work, including morning, afternoon, and evening start times and some holidays
- Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs. without assistance and up to 150 lbs. with assistance
- Ability to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects
- Willingness to be trained on and operate small-scale scissor lifts
- Familiarity with large servers, mainframe computers, and imaging software (preferred)
- A+ Certification, CompTIA, or N+ Certification (preferred)
- One or more years of related experience (preferred)
Benefits
Comp & perks- Overtime available at time and a half
- 7 paid holidays
- 6 paid floating holidays
- Paid vacation – up to 80 hours your first year
- 401K savings and retirement plan
- Company provided use only vehicle
- Medical insurance available immediately
- Formal training provided through NCR Voyix
- Virtual and hands-on classroom training
- Dedicated teachers, mentors, and coaches