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Field Service Technician
NCR Corporation. Perform customer installation, maintenance, and service calls promptly and effectively .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in the installation, maintenance, and repair of electromechanical equipment, with strong communication skills for customer interaction. Proficient in handling tools and equipment, with a focus on problem-solving and proactive issue management.
Highest-signal resume keywords
Electromechanical Equipment ServiceCustomer Installation and MaintenanceA+ CertificationCompTIA CertificationN+ Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MaintenanceRepairPreventive MaintenanceSystem OverhaulsBasic Electronic SkillsPC SkillsFamiliarity with HardwareFamiliarity with Operating SystemsLarge ServersMainframe Computers
Soft Skills
Customer CommunicationProblem-SolvingOrganizational SkillsEngagement
Tools & Technologies
Imaging Software
Certifications & Qualifications
A+ CertificationCompTIA CertificationN+ Certification
Industry Keywords
Self-Checkout SystemsService CallsTerritory ManagementFlexible ShiftsTravel Requirements
About the role
Key responsibilities & impact- Perform customer installation, maintenance, and service calls promptly and effectively
- Service electromechanical equipment such as self-checkout systems within an assigned territory
- Perform maintenance, repair, preventive maintenance, and system overhauls
- Act as a first-line response to customers and communicate solutions in an open, helpful, and engaging manner
- Organize and triage customer issues and handle problems proactively
- Carry and lift tools, parts, and equipment weighing up to 75 lbs. without assistance and up to 150 lbs. with assistance
- Work rotating, weekend, and flexible shifts, including morning, afternoon, evening, and some holiday shifts
- Travel extensively, driving several hours per day
Requirements
What you’ll need- Local candidate to specific geographic area
- Authorized to work in the US
- At least 18 years of age
- Valid driver’s license and driving record satisfying NCR fleet requirements
- PC skills, basic electronic skills, and familiarity with specific hardware and operating systems
- Ability to perform essential job functions with or without reasonable accommodation
- Familiarity with large servers, mainframe computers, and imaging software (preferred)
- A+ Certification, CompTIA, or N+ Certification (preferred)
- One or more years of related experience (preferred)
Benefits
Comp & perks- Overtime available at time and a half
- 7 paid holidays and 6 paid floating holidays
- Paid vacation – up to 80 hours your first year
- 401K savings and retirement plan
- Company provided business use only vehicle
- Medical insurance available immediately
- Formal training provided through NCR Voyix
- Virtual and hands-on classroom training
- Dedicated teachers, mentors, and coaches
- Flexible shift work