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Field Service Technician
NCR Corporation. Perform customer installation, maintenance, and service calls promptly and effectively .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in servicing and maintaining electromechanical equipment, including self-checkout systems and networking devices. Possesses strong customer communication skills and the ability to effectively triage and resolve issues in a timely manner.
Highest-signal resume keywords
Electromechanical Equipment ServiceCustomer CommunicationPreventive MaintenanceNetworking Equipment RepairFormal Training Completion
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Electronic SkillsPC SkillsSystem OverhaulsPreventive MaintenanceEquipment RepairInstallation ServicesTroubleshootingScissor Lift OperationHeavy LiftingProblem Solving
Soft Skills
Customer EngagementProactive Problem HandlingFlexibilityOrganizational SkillsTeam Collaboration
Tools & Technologies
Self-Checkout SystemsAccess PointsSwitchesService ToolsMaintenance Equipment
Certifications & Qualifications
Valid Driver’s License
Industry Keywords
Customer InstallationService CallsMaintenanceRepairPreventive MaintenanceRotating ShiftsTravel RequirementsPhysical CapabilityScreening CriteriaLocal Candidate
About the role
Key responsibilities & impact- Perform customer installation, maintenance, and service calls promptly and effectively
- Service electromechanical equipment such as self-checkout systems within an assigned territory
- Perform maintenance, repair, preventive maintenance, and system overhauls
- Act as a first-line response to customers
- Communicate with customers in an open, helpful, and engaging manner
- Organize and triage customer issues and handle problems proactively
- Complete formal training to provide customers with required solutions
- Service or replace networking equipment such as access points or switches
Requirements
What you’ll need- Local candidate to specific geographic area
- Authorized to work in the US
- At least 18 years of age
- Valid driver’s license and driving record that satisfies NCR fleet requirements
- PC skills, basic electronic skills, and familiarity with specific hardware and operating systems
- Ability to perform essential job functions with or without reasonable accommodation
- Willingness to travel extensively, driving several hours per day
- Availability for rotating and weekend shifts
- Flexibility for morning, afternoon, and evening rotating shifts, including some holidays
- Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs. without assistance and up to 150 lbs. with assistance
- Ability to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects
- Willingness to be trained on and operate small-scale scissor lifts in retail environments
- Offers of employment are conditional upon passage of screening criteria applicable to the job
Benefits
Comp & perks- Overtime available at time and a half
- 7 paid holidays and 6 paid floating holidays
- Paid vacation – up to 80 hours your first year
- 401K savings and retirement plan
- Company provided business use only vehicle
- Medical insurance available immediately
- Formal training provided through NCR Voyix
- Virtual and hands-on classroom training
- Dedicated teachers, mentors, and coaches
- Learning and professional development opportunities