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Field Service Technician
NCR Corporation. Perform installations, maintenance, and service calls at customer locations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in maintaining and servicing electromechanical equipment, with strong communication skills to effectively address customer needs and proactively resolve issues. Capable of performing physical tasks and managing customer requests efficiently within a designated territory.
Highest-signal resume keywords
Electromechanical Equipment MaintenanceCustomer CommunicationPreventive MaintenanceBasic Electronics KnowledgeA+ Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MaintenanceRepairSystem RefurbishmentComputer SkillsHigh-Capacity Servers KnowledgeMainframe Computers KnowledgeImaging Software Familiarity
Soft Skills
Proactive Problem SolvingOrganizational SkillsFlexibility
Tools & Technologies
Self-Checkout Systems
Certifications & Qualifications
A+ CertificationCompTIA CertificationN+ Certification
Industry Keywords
NCR VoyixService CallsCustomer RequestsRotating ShiftsDriving Record
About the role
Key responsibilities & impact- Perform installations, maintenance, and service calls at customer locations
- Maintain electromechanical equipment, such as self-checkout systems, within an assigned territory
- Complete maintenance, repair, preventive maintenance, and system refurbishment work
- Organize and triage customer requests
- Communicate openly, helpfully, and professionally with customers to identify appropriate solutions
- Take proactive action before issues arise
- Serve as an NCR Voyix brand ambassador
Requirements
What you’ll need- Reside locally within the assigned geographic area
- Be authorized to travel to the United States
- Be at least 18 years of age
- Hold a valid driver’s license and have a driving record that meets NCR Voyix fleet requirements
- Have computer skills, basic electronics knowledge, and familiarity with certain hardware and operating systems
- Be able to perform the essential functions of the job, with or without reasonable accommodation
- Be able to travel extensively, including driving several hours per day
- Be available for rotating shifts and weekend work
- Have a flexible schedule with morning, afternoon, and evening start times, including some holidays
- Be able to carry and lift up to 75 lbs. unassisted and 150 lbs. with assistance
- Be able to bend, squat, walk, stand, sit, reach, work with hands, and perform repetitive motions
- Knowledge of high-capacity servers, mainframe computers, and imaging software preferred, but not required
- A+, CompTIA, or N+ certifications preferred, but not required
- One year or more of relevant experience preferred, but not required
Benefits
Comp & perks- Overtime paid at time-and-a-half
- 7 paid holidays and 6 paid floating days
- Paid vacation – up to 80 hours in the first year
- Retirement savings plan (RRSP) and pension plan
- Company-provided vehicle for business use only
- Virtual and in-person training
- Dedicated trainers, mentors, and coaches
- Learning community and skills development opportunities