Field Service Technician I

NCR Corporation

. Perform installations, maintenance, and service calls at customer locations .

Posted 9/22/2026full-timeRemote • CanadaSeniorLead💰 CA$22 - CA$24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in maintaining and servicing electromechanical equipment, with a strong focus on customer communication and proactive problem-solving. Capable of performing physical tasks and managing customer requests efficiently within a flexible schedule.

Highest-signal resume keywords

Electromechanical Equipment MaintenanceCustomer CommunicationNCR Voyix TrainingA+ CertificationBasic Electronics Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Equipment InstallationPreventive MaintenanceSystem RefurbishmentBasic Computer SkillsHardware Familiarity

Soft Skills

Professional CommunicationOrganizational SkillsProactive Problem Solving

Tools & Technologies

Self-Checkout SystemsHigh-Capacity ServersMainframe ComputersImaging Software

Certifications & Qualifications

A+ CertificationCompTIA CertificationN+ Certification

Industry Keywords

Customer ServiceField ServiceTechnical SupportPreventive MaintenanceService Calls

About the role

Key responsibilities & impact

Perform installations, maintenance, and service calls at customer locations
Maintain electromechanical equipment, including self-checkout systems, within an assigned territory
Complete maintenance, repair, preventive maintenance, and system refurbishment work
Communicate openly, helpfully, and professionally as the first point of contact for customers
Organize and triage customer requests
Proactively intervene before issues arise
Apply formal NCR Voyix training to deliver timely customer solutions
Serve as a brand ambassador for NCR Voyix

Requirements

What you’ll need

Reside locally within the assigned geographic area
Authorized to travel to the United States
At least 18 years of age
Valid driver’s license with a driving record that meets NCRV fleet requirements
Computer skills, basic electronics knowledge, and familiarity with certain hardware and operating systems
Ability to perform the essential functions of the job, with or without reasonable accommodation
Ability to travel extensively, including driving several hours per day
Rotating shifts and weekend work
Flexible schedule, including morning, afternoon, and evening starts and some holidays
Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs unassisted and up to 150 lbs with assistance
Ability to bend, squat, walk, stand, sit, reach, work with hands, and repeatedly perform grasping and handling motions
Preferred: knowledge of high-capacity servers, mainframe computers, and imaging software
Preferred: A+, CompTIA, or N+ certifications
Preferred: one year or more of relevant experience

Benefits

Comp & perks

Overtime paid at time-and-a-half
7 paid holidays and 6 paid floating days
Paid vacation – up to 80 hours in the first year
Retirement savings plan (RRSP) and pension plan
Company-provided vehicle (business use only)
Formal training, including virtual and in-person training
Dedicated trainers, mentors, and coaches
Diverse and inclusive work environment