Field Service Technician I

NCR Corporation

. Perform installations, maintenance, and service calls at customer locations .

Posted 9/22/2026full-timeNew Glasgow • CanadaSeniorLead💰 CA$22 - CA$24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintaining and servicing electromechanical equipment, with strong communication skills to effectively engage with customers. Proficient in basic electronics and computer skills, with a commitment to proactive problem-solving and customer satisfaction.

Highest-signal resume keywords

Electromechanical Equipment MaintenanceCustomer Service CommunicationBasic Electronics KnowledgeA+ CertificationExtensive Travel Capability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MaintenanceRepairPreventive MaintenanceSystem RefurbishmentComputer SkillsBasic Electronics KnowledgeHigh-Capacity Servers KnowledgeMainframe Computers KnowledgeImaging Software FamiliarityAbility to Lift 75 lbs Unassisted

Soft Skills

Professional CommunicationOrganizational SkillsProactive Problem SolvingFlexibilityCustomer Engagement

Certifications & Qualifications

A+ CertificationCompTIA CertificationN+ Certification

Industry Keywords

Self-Checkout SystemsService CallsBrand AmbassadorGeographic Area TravelRotating Shifts

About the role

Key responsibilities & impact

Perform installations, maintenance, and service calls at customer locations
Maintain electromechanical equipment, such as self-checkout systems, within an assigned territory
Complete maintenance, repair, preventive maintenance (PM), and system refurbishment work
Communicate openly, helpfully, and professionally as the first point of contact for customers
Organize and triage customer requests
Intervene proactively before issues arise
Serve as a brand ambassador for NCR Voyix
Travel extensively across the assigned geographic area

Requirements

What you’ll need

Reside locally within the assigned geographic area
Authorized to travel to the United States
At least 18 years of age
Valid driver’s license with a driving record that meets NCRV fleet requirements
Computer skills, basic electronics knowledge, and familiarity with certain hardware and operating systems
Ability to perform the essential functions of the job, with or without reasonable accommodation
Ability to travel extensively, including driving several hours per day
Rotating shifts and weekend work
Flexible schedule, including morning, afternoon, and evening starts and some holidays
Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs unassisted and up to 150 lbs with assistance
Ability to bend, squat, walk, stand, sit, reach, work with hands, and repeatedly perform grasping and handling motions
Offers of employment are conditional upon passage of screening criteria applicable to the job
Knowledge of high-capacity servers, mainframe computers, and imaging software (preferred)
A+, CompTIA, or N+ certifications (preferred)
One year or more of relevant experience (preferred)

Benefits

Comp & perks

Overtime paid at time-and-a-half
7 paid holidays and 6 paid floating days
Paid vacation – up to 80 hours in the first year
Retirement savings plan (RRSP) and pension plan
Company-provided vehicle (business use only)
Formal training provided by NCR Voyix
Virtual and in-person training programs
Dedicated trainers, mentors, and coaches
Diverse and inclusive workplace