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Senior Technical Implementation Specialist
NCR Corporation. Lead and execute the technical implementation of NCR VOYYIX solutions, including software installation, configuration, testing, and troubleshooting at client sites .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in the technical implementation of NCR VOYIX solutions, including software installation, configuration, and troubleshooting. Proficient in collaborating with cross-functional teams and providing technical training while adhering to best practices and security policies.
Highest-signal resume keywords
NCR VOYIX ImplementationSoftware Installation and ConfigurationNetworking Principles (TCP/IP, DNS, Firewalls)Database Technologies (SQL Server, Oracle)Technical Documentation Creation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software InstallationConfigurationTroubleshootingTechnical SupportScripting Languages (PowerShell, Python)Cloud Platforms (AWS, Azure, GCP)Database ManagementNetworking PrinciplesOperating Systems (Windows Server, Linux)Technical Training
Soft Skills
Problem-SolvingAnalytical SkillsCommunication SkillsInterpersonal SkillsProject Management
Certifications & Qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, or Related Field
Industry Keywords
Enterprise Software ApplicationsImplementation PlansTechnical Discovery SessionsPre-Sales ActivitiesClient Interaction
Tech Stack
Tools & technologiesAWSAzureCloudDNSFirewallsGoogle Cloud PlatformLinuxOraclePythonSQLTCP/IP
About the role
Key responsibilities & impact- Lead and execute the technical implementation of NCR VOYYIX solutions, including software installation, configuration, testing, and troubleshooting at client sites
- Collaborate with project managers, sales teams, and clients to gather requirements, define project scope, and develop detailed implementation plans
- Conduct technical discovery sessions with clients to understand their existing infrastructure and integrate NCR VOYIX solutions seamlessly
- Provide expert-level technical support during the implementation phase, resolving complex issues and escalating as necessary
- Develop and deliver technical training to clients and internal teams on solution functionality and administration
- Create and maintain comprehensive technical documentation, including implementation guides, configuration manuals, and troubleshooting procedures
- Act as a subject matter expert for NCR VOYIX products and services, staying up-to-date with new releases and technologies
- Mentor and provide technical guidance to junior implementation specialists
- Participate in pre-sales activities, assisting with technical presentations and demonstrations to prospective clients
- Ensure all implementations adhere to NCR VOYIX standards, best practices, and security policies
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; or equivalent practical experience
- 4+ years of experience in the role or a related field
- Proven expertise in deploying and configuring complex enterprise software applications
- Strong understanding of networking principles (TCP/IP, DNS, Firewalls) and database technologies (SQL Server, Oracle)
- Experience with operating systems such as Windows Server and Linux
- Excellent problem-solving, analytical, and troubleshooting skills
- Strong communication and interpersonal skills, with the ability to effectively interact with technical and non-technical stakeholders
- Ability to work independently and manage multiple projects simultaneously in a fast-paced environment
- Experience with scripting languages (e.g., PowerShell, Python) is a plus
- Familiarity with cloud platforms (AWS, Azure, GCP) is a plus
- Willingness to travel to client sites as required (up to 50%)
- Offers of employment are conditional upon passage of screening criteria applicable to the job
Benefits
Comp & perks- Offers of employment are conditional upon passage of screening criteria applicable to the job
- Equal employment opportunity and globally inclusive workplace commitment