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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer engagement and account management, with a focus on driving adoption of the Neara software platform. Proficient in developing business cases, ROI metrics, and delivering training aligned with client goals.
Highest-signal resume keywords
Enterprise Account EngagementCustomer Value DevelopmentROI FrameworksStrong Communication SkillsStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software EngineeringData IntegrationProgrammingMacrosEnterprise Software PlatformsChange ManagementWorkflow DesignCritical ThinkingSolution DevelopmentBusiness Case Definition
Soft Skills
Proactive Problem-SolvingRelationship BuildingCreative Solution Development
Tools & Technologies
Neara Software Platform
Industry Keywords
Energy SectorConsulting OrganizationClient ManagementStakeholder AudiencesOrganizational Adoption
About the role
Key responsibilities & impact- Develop strong proficiency with the Neara software platform and translate its functionality and value to customers
- Work directly with customers, including meaningful time on-site
- Drive and embed customer use of the Neara platform and enable proficient organizational adoption
- Ensure adopted solutions are delivered as contractually scoped and achieve identified business outcomes
- Understand customer strategic imperatives and business goals to guide solution enablement
- Serve as a trusted commercial and technical advisor, including workflow and change-management guidance
- Define and deliver business cases and ROI metrics, with internal reporting and value-delivery reviews
- Identify expansion opportunities into additional Neara solutions
- Engage broad customer stakeholder audiences and build trusted relationships
- Collaborate with Sales and Deployment teams on customer happiness, adoption, growth, and value-demonstration frameworks
- Design and deliver training sessions and workshops aligned with customer goals and workflows
- Identify emerging client needs and strategic opportunities to inform account strategies and growth opportunities
Requirements
What you’ll need- Significant experience with enterprise account engagement, strategy and client management, ideally within a large consulting organization
- Familiarity with enterprise software platforms and deployments
- Experience in software engineering or other relevant technical experience
- Experience developing tangible customer value and ROI frameworks mapped to client strategic and business priorities
- Strong communication skills and ability to explain complex topics clearly
- Strong critical thinking capabilities and ability to translate customer outcomes into technical solutions
- Strong external stakeholder engagement skills and ability to build trusted relationships
- Proactive problem-solving and creative solution development
- Skilled in programming, data integration, macros, and various software languages
- Experience within infrastructure, specifically the energy sector, is a plus but not essential
- Current and unrestricted working rights required
- Visa sponsorship is not available
Benefits
Comp & perks- ESOP/equity
- Significant career development and growth opportunities
- Highly meritocratic, non-bureaucratic, and low ego work culture
- Opportunity to work on complex, meaningful products and real-world problems
- Opportunity to play a direct, critical role in the trajectory of a high-growth company