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Neara

Customer Value Architect

Neara

. Develop a strong understanding of, and proficiency with, the Neara software platform in order to translate its functionality and value to customers .

Posted 10/23/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $130,000 - $190,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in utilizing the Neara software platform to drive customer adoption and deliver measurable business outcomes. Proficient in developing ROI frameworks and fostering strong relationships with stakeholders in the energy sector and utilities.

Highest-signal resume keywords
Data IntegrationProgramming ExperienceROI Framework DevelopmentStakeholder EngagementChange Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalyticsTechnical ConsultingEnterprise Software PlatformsLarge-Scale DeploymentsMacrosSoftware LanguagesCustomer Value DevelopmentBusiness Case DefinitionTraining Session DesignEmerging Client Needs Identification
Soft Skills
Exceptional CommunicationProactive Problem SolvingCritical ThinkingRelationship BuildingCreative Solution Development
Tools & Technologies
Neara Software PlatformDigital Twin SoftwareGrid Modernization Tools
Industry Keywords
ConsultingEnergy SectorInfrastructureUtilitiesChange Management

About the role

Key responsibilities & impact
  • Develop a strong understanding of, and proficiency with, the Neara software platform in order to translate its functionality and value to customers
  • Work directly and closely with customers, including meaningful time on-site with customers
  • Drive and embed customer use of the Neara platform and enable proficient organizational adoption and use
  • Ensure Neara solutions are delivered as contractually scoped and achieve identified business outcomes
  • Understand customer strategic imperatives and business goals to guide where Neara solutions can enable or enhance
  • Serve as a trusted commercial and technical advisor, embedding Neara solutions within customer businesses, workflows, and change-management processes
  • Define and deliver business cases and ROI metrics with customers, including internal reporting and value-delivery reviews
  • Identify expansion opportunities for broader Neara platform adoption
  • Engage broad customer stakeholder audiences and build trusted relationships
  • Collaborate with Neara Sales and Deployment teams to drive customer happiness, adoption, growth, and measurable value demonstration
  • Design and deliver focused training sessions and workshops aligned with customer goals and workflows
  • Identify emerging client needs and strategic opportunities and inform customer account strategies and growth opportunities

Requirements

What you’ll need
  • Significant experience as a Data & Analytics Consultant, Technology Consultant, or Management Consultant within a consulting firm or relevant software provider, managing enterprise-level client strategy and engagement
  • Strong technical aptitude with hands-on experience in programming, data integration, and utilizing tools like macros and various software languages to create tailored, data-driven solutions for clients
  • Proven track record of developing tangible customer value and ROI frameworks that map complex technical solutions back to client strategic and business priorities
  • Deep familiarity with enterprise software platforms, large-scale deployments, and change management
  • Experience working with utilities, digital twin software, or grid modernization initiatives is highly desirable
  • Experience within broader infrastructure or the energy sector is a major plus
  • Exceptional communication and external stakeholder engagement skills, with the ability to explain complex technical topics clearly and build trusted relationships with cross-functional client teams
  • Proactive, critical thinker who enjoys finding creative technical solutions to solve customer pain points and unlock commercial growth opportunities

Benefits

Comp & perks
  • Competitive salary
  • ESOP / equity
  • Significant career development and growth opportunities
  • Highly meritocratic, non-bureaucratic, and low ego work culture
  • Opportunity to work on complex, meaningful products and real-world problems
  • Opportunity to play a direct, critical role in the trajectory of a high-growth company