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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in enterprise account engagement and client management, with a strong focus on delivering customer value through the Neara software platform. Capable of building trusted relationships and translating complex customer needs into actionable solutions.
Highest-signal resume keywords
Enterprise Account EngagementCustomer Value DevelopmentROI FrameworksStakeholder EngagementProactive Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Neara Software ProficiencyEnterprise Software FamiliarityBusiness Case DevelopmentValue Delivery MetricsTraining Session Design
Soft Skills
Strong Communication SkillsCritical ThinkingRelationship BuildingCreative Solution Development
Certifications & Qualifications
Engineering Degree (Preferred)
Industry Keywords
InfrastructureEnergy SectorConsulting Organization
About the role
Key responsibilities & impact- Develop strong understanding and proficiency with the Neara software platform and translate its functionality and value to customers
- Work directly and closely with customers, including meaningful on-site time
- Drive and embed customer use of the Neara platform and enable proficient organizational adoption
- Ensure adopted Neara solutions are delivered as contractually scoped and achieve identified business outcomes
- Understand customer strategic imperatives and business goals and guide where Neara solutions can enable or enhance them
- Serve as a trusted commercial and technical advisor, embedding Neara solutions in customer businesses and workflows
- Define and deliver business cases and ROI metrics, with internal reporting and value delivery review cadences
- Identify expansion opportunities and additional customer business drivers or pain points
- Engage broad customer stakeholder groups and build trusted relationships
- Collaborate with Neara Sales and Deployment teams on customer happiness, adoption, growth, and value demonstration frameworks
- Design and deliver focused training sessions and workshops aligned with customer goals and workflows
- Identify emerging client needs and strategic opportunities and inform account strategies and growth opportunities
Requirements
What you’ll need- Significant experience with enterprise account engagement, strategy and client management, ideally within a large consulting organization
- Familiarity with enterprise software platforms and deployments
- Experience developing tangible customer value and ROI frameworks mapped to client strategic and business priorities
- Strong communication skills and ability to explain complex topics clearly
- Strong critical thinking capabilities and ability to translate customer outcomes into technical solutions
- Strong external stakeholder engagement skills and ability to build trusted relationships
- Proactive problem-solving and creative solution development
- Experience within infrastructure, specifically the energy sector, is a plus but not essential
- Engineering degree is a plus but not essential
- Current and unrestricted working rights required; visa sponsorship unavailable
Benefits
Comp & perks- Equity / ESOP
- Significant career development and growth opportunities
- Highly meritocratic, non-bureaucratic, and low ego work culture
- Opportunity to work on complex, meaningful products and real world problems
- Opportunity to play a direct, critical role in the trajectory of a high growth company