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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong proficiency in the Neara software platform, effectively translating its functionality to drive customer adoption and achieve business outcomes. Capable of engaging with stakeholders to develop business cases, ROI metrics, and deliver training sessions that align with client strategic goals.
Highest-signal resume keywords
Enterprise Account EngagementCustomer Value DevelopmentStakeholder EngagementCommunication SkillsCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Neara Software ProficiencyROI Framework DevelopmentChange ManagementWorkflow DesignEnterprise Software Familiarity
Soft Skills
Proactive Problem-SolvingCreative Solution-FindingRelationship BuildingClear CommunicationCritical Thinking
Industry Keywords
InfrastructureEnergy SectorConsulting OrganizationClient ManagementBusiness Outcomes
About the role
Key responsibilities & impact- Develop strong proficiency with the Neara software platform and translate its functionality and value to customers
- Work directly with customers, including meaningful time on-site
- Drive and embed customer use of the Neara platform and enable proficient organizational adoption
- Ensure adopted Neara solutions are delivered as contractually scoped and achieve identified business outcomes
- Understand customer strategic imperatives and business goals to guide solution use
- Serve as a trusted commercial and technical advisor, including workflow and change-management requirements
- Collaborate with customers to define and deliver business cases and ROI metrics
- Establish internal reporting cadences and value-delivery reviews
- Identify opportunities to expand customer use into additional Neara solutions
- Engage broad customer stakeholder groups and build trusted relationships
- Collaborate with Sales and Deployment teams on customer happiness, adoption, growth, and value-demonstration frameworks
- Design and deliver focused training sessions and workshops
- Identify emerging client needs and strategic opportunities and inform account strategies and growth opportunities
Requirements
What you’ll need- Significant experience with enterprise account engagement, strategy and client management, ideally within a large consulting organization
- Familiarity with enterprise software platforms and deployments
- Experience developing tangible customer value and ROI frameworks mapped to client strategic and business priorities
- Strong communication skills and ability to explain complex topics clearly
- Strong critical thinking capabilities and ability to translate customer outcomes into technical solutions
- Strong external stakeholder engagement skills and ability to build trusted relationships
- Proactive problem-solving and creative solution-finding abilities
- Experience within infrastructure, specifically the energy sector, is a plus but not essential
- An engineering degree is a plus but not essential
- Current and unrestricted working rights required
- Visa sponsorship is not available
Benefits
Comp & perks- Equity / ESOP
- Significant career development and growth opportunities
- Highly meritocratic, non-bureaucratic, and low ego work culture
- Opportunity to work on complex, meaningful products and real world problems
- Opportunity to play a direct, critical role in the trajectory of a high growth company