Director, Key Accounts

Neara

. Personally own and grow relationships with a portfolio of strategic accounts as senior commercial relationship owner and executive point of contact .

Posted 9/15/2026full-timeLondon • United KingdomLead💰 £110,000 - £120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and expanding enterprise-level accounts within the utilities sector, with a strong focus on commercial execution and strategic sales. Proven ability to lead and mentor customer-facing teams while fostering collaboration and communication across complex, technical environments.

Highest-signal resume keywords

Account ManagementCommercial ExecutionTeam LeadershipUtilities Industry KnowledgeStrategic Sales

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account Strategy DevelopmentMulti-Year Contract ManagementWorkflow Improvement IdentificationCustomer Success Operations CollaborationPerformance Reporting

Soft Skills

Excellent Communication SkillsConsultative MindsetInterpersonal SkillsCollaborative Culture Fostering

Industry Keywords

Utilities SectorSaaS EnvironmentsEnterprise-Level AccountsTechnical Infrastructure

About the role

Key responsibilities & impact

Personally own and grow relationships with a portfolio of strategic accounts as senior commercial relationship owner and executive point of contact
Develop and deliver expansion plans across assigned key accounts against business metrics and revenue goals
Coach the team on account strategy, executive engagement, and commercial execution on complex, multi-year contracts
Identify workflow improvements and use-case opportunities
Upskill the broader customer-facing team in commercial best practices
Collaborate with Customer Success Operations, Customer Value Architects, and Product on account strategy and execution
Develop processes to scale the Key Account Management function as Neara's European business grows
Co-present with utilities at key conferences and events across Europe
Report on account performance, pipeline, and expansion opportunities to senior leadership

Requirements

What you’ll need

Consultative mindset
Excellent communication skills
Knowledge of the utilities industry
Proven track record of commercial execution across large, multi-year, multi-faceted contracts
Experience leading or mentoring a customer-facing team
Demonstrated history of personally managing and expanding enterprise-level accounts within complex technical or SaaS environments
Domain exposure to the utilities sector or a similarly complex, technical, infrastructure-heavy industry is highly desirable
Experience leading, managing, or mentoring Account Managers or Customer Success Managers
Experience in strategic sales, management consulting, or tech-enabled enterprise environments
Strong communication and interpersonal skills
Ability to navigate executive dynamics and foster a collaborative, customer-centric culture internally
Fluent in English (required); additional European languages are a plus

Benefits

Comp & perks

Competitive salary
Commission structure
Equity
Significant development opportunities with scope for lateral and upward movement
Highly meritocratic, non-bureaucratic, and low-ego work culture
Opportunity to play a direct, critical role in expanding Neara’s footprint across Europe’s largest utilities
Opportunity to work across multiple business areas and build relationships with key internal and external stakeholders