Dental Coordinator

Neighborhood Outreach Access to Health (NOAH)

. Maximize provider schedules and act as a resource for patients, families, and caregivers .

Posted 10/31/2026full-timePhoenix • Arizona • United StatesMid-LevelSenior💰 $21 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating patient care, scheduling appointments, and managing comprehensive care plans within a dental or healthcare setting. Proficient in communication with healthcare providers and patients, ensuring efficient follow-up and resource education.

Highest-signal resume keywords

Patient Care CoordinationAppointment SchedulingDental Assisting CertificationBasic Life Support CertificationBilingual Spanish Assistance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Benefit VerificationPatient Follow-UpTriage CallsCare Plan ManagementX-Ray CertificationCoronal Polishing Certification

Soft Skills

CommunicationPatient EducationInterpersonal Skills

Certifications & Qualifications

High School DiplomaGEDLevel 1 Fingerprint Clearance CardBasic Life Support Certification

Industry Keywords

Health Insurance Call CenterDental SchedulingPatient Care PlansClinical LiaisonPediatric Dental Assistant

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Maximize provider schedules and act as a resource for patients, families, and caregivers
Coordinate and guide patients through comprehensive plans of care from diagnosis through all phases
Expedite, initiate, participate in, complete, track, and update patient care plans
Communicate with physicians, hospitals, specialists, and post-acute care facilities to schedule appointments and identify care gaps
Follow up with providers to ensure patients attend scheduled appointments
Communicate patient results to referring physicians and coordinate care requests
Provide educational and research support for appointments, directions, preparation, and resources
Educate patients about resource libraries, psychosocial support, treatment resources, community resources, family education, and financial assistance
Coordinate referrals for services identified in patient care plans
Conduct outreach and patient follow-up using call scripts and predefined processes
Triage dental-related calls and recommend next steps
Respond to dental inbox messages
Ensure dental schedules are accurate and complete
Monitor and track broken appointments and notify clinical staff of schedule changes
Act as liaison between clinicians and patients
Schedule appointments promptly to maintain full daily schedules and meet production goals

Requirements

What you’ll need

High School Diploma or GED
3 years of experience working within a health insurance call center dealing with benefit verification and scheduling or similar experience in a health care setting
Completion of a Dental Assisting Program OR Certified Dental Assistant OR Registered Dental Assistant
Current Level 1 Fingerprint Clearance Card or must pass fingerprint clearance within 7 days following hire
Basic Life Support Certification (BLS)
New hires must pass a pre-employment background check and drug testing
Preferred: 2 years of experience as a General or Pediatric dental assistant OR General or Pediatric scheduler
Preferred: X-ray certified
Preferred: Coronal Polishing certified
Preferred: Spanish Bilingual Assistant Certification

Benefits

Comp & perks

Supportive and balanced work environment
Workplace focused on physical, mental, and emotional well-being
Fulfilling and rewarding career