Associate Product Manager

Neighborly Software

. Partner with Product Managers to break down features and initiatives into clear, actionable requirements .

Posted 9/30/2026full-timeAtlanta • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management and business analysis within a SaaS environment, focusing on translating customer insights into actionable requirements and collaborating effectively across teams. Proficient in using JIRA and AI tools for documentation and ticket management.

Highest-signal resume keywords

Product ManagementBusiness AnalysisJIRAAI ToolsCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements GatheringUser Story WritingBacklog GroomingSprint PlanningMarket Analysis

Soft Skills

Clear Written CommunicationDetail-OrientedCuriousCoachabilityStrategic Planning

Tools & Technologies

JIRAConfluenceClaudeChatGPT

Industry Keywords

SaaSProduct LifecycleCross-Functional CollaborationCustomer InsightsNew Product Development

About the role

Key responsibilities & impact

Partner with Product Managers to break down features and initiatives into clear, actionable requirements
Coordinate cross-functional product initiatives and New Product Development activities
Evaluate project status, identify risks, and recommend solutions
Assess customer insights, feedback, market intelligence, and product-related issues to recommend improvements
Write detailed, engineering-ready tickets and user stories in JIRA, including acceptance criteria, edge cases, and context
Translate approved designs into implementation-ready specifications and flag gaps or open questions
Maintain and groom the backlog alongside the Senior PM
Participate in sprint planning, backlog grooming, and stand-ups
Help unblock engineering by answering clarifying questions
Collaborate with design, engineering, QA, and customer-facing teams
Support triage of customer-reported issues and feature requests
Analyze market trends, customer feedback, competitive activity, customer adoption, and sales performance
Use AI tools such as Claude to accelerate documentation, ticket drafting, and research
Track sprint and release goals and flag risks or blockers
Document decisions, workflows, and product changes
Join customer calls to learn pain points and help improve benefit and value

Requirements

What you’ll need

Bachelor's degree and 2 years of experience, or equivalent experience
1–2+ years of experience in product management, business analysis, or a related role; SaaS environment strongly preferred
Strong, clear written communication, able to turn a vague ask into a well-structured ticket
Comfort working in JIRA or a similar tool and Confluence, or a fast willingness to learn
Familiarity with AI tools like Claude or ChatGPT for research, drafting, and day-to-day productivity
Detail-oriented and willing to investigate implementation specifics
Comfortable operating in a fast-paced, deadline-driven delivery environment
Curious and coachable
Experience in customer relationship management within the product lifecycle
Ability to navigate complex situations with strategic planning skills
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Ability to commute to the Atlanta office at least one day per week

Benefits

Comp & perks

Medical, Dental, and Vision plan options
Company-paid short-term disability insurance
Company-paid life insurance
401K contributions with generous employer match and immediate vesting
5 weeks of PTO
9 paid holidays
3 days of volunteer time off each year