Neighborly Software

Product Manager

• Partner with Product Managers to break down features and initiatives into clear, actionable requirements
• Coordinate cross-functional product initiatives and New Product Development activities
• Evaluate project status, identify risks, and recommend solutions
• Assess customer insights, feedback, market intelligence, and product-related issues to recommend improvements
• Write detailed, engineering-ready tickets and user stories in JIRA, including acceptance criteria, edge cases, and context
• Translate approved designs into implementation-ready specifications and flag gaps or open questions
• Maintain and groom the backlog alongside the Senior PM
• Participate in sprint planning, backlog grooming, and stand-ups
• Help unblock engineering by answering clarifying questions
• Collaborate with design, engineering, QA, and customer-facing teams
• Support triage of customer-reported issues and feature requests
• Analyze market trends, customer feedback, competitive activity, customer adoption, and sales performance
• Use AI tools such as Claude to accelerate documentation, ticket drafting, and research
• Track sprint and release goals and flag risks or blockers
• Document decisions, workflows, and product changes
• Join customer calls to learn pain points and help improve benefit and value

Associate Product Manager