Candidate Experience Partner

Neko Health

. Own one hiring area end to end .

Posted 10/14/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $136,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in recruiting coordination and operations, with a strong focus on candidate experience, stakeholder management, and process improvement through automation. Proficient in structured hiring practices and compliance, ensuring a seamless interview process both virtually and in-person.

Highest-signal resume keywords

Recruiting CoordinationStakeholder ManagementCandidate Experience ImprovementAI And Automation ToolsStructured Hiring Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Multi-Party SchedulingProcess DocumentationInterview CoordinationKPI TrackingEscalation ResolutionData Privacy ComplianceAutomation Building

Soft Skills

Clear CommunicationProfessional PresencePrioritization

Tools & Technologies

Ashby

Industry Keywords

Recruiting OperationsCandidate Data PrivacyHiring FrameworkInterview Guidelines

About the role

Key responsibilities & impact

Own one hiring area end to end
Coordinate and manage interviews across live roles within agreed SLAs
Flag scheduling delays and risks before they become conflicts
Ensure a strong candidate and interviewer experience, virtually and in person
Track candidate experience against agreed KPIs and resolve journey friction
Resolve complex escalations independently and implement fixes that prevent recurrence
Document and maintain processes and guidelines for in-person and virtual interviews
Brief interviewers and clarify expectations
Configure jobs, interview plans and forms in Ashby according to the hiring framework
Review candidate experience data, surveys, funnel metrics and feedback to identify trends and drive improvements
Build and maintain automations to reduce manual scheduling work
Equip recruiters and interviewers with guidelines, tools and automation

Requirements

What you’ll need

+4 years of hands-on experience in recruiting coordination or recruiting operations, running multi-party scheduling independently
Experience using AI and automation tools to improve a workflow, with sound judgement on when to trust and when to check the output
Experience managing complex stakeholders and handling last-minute changes
Able to prioritise across several live roles and resolve escalations within a defined remit
Working knowledge of structured hiring, compliance and candidate data privacy, applied accurately in varied situations
Clear, warm written communication and a professional in-person presence when representing Neko to candidates
Able to be in the office three days a week and attend hiring events when needed
Legal right to work in the country where the role is based
Ability to work in an office three days a week
Comfortable attending hiring events and in-person interview days when needed

Benefits

Comp & perks

Equity
Hybrid work arrangement
Opportunity to attend hiring events and in-person interview days
Neko may retain the application for 2 years to contact the applicant about similar job opportunities, with consent