Field Service Engineer

Neko Health

. Install, maintain, and service scanning instruments across Swedish clinics .

Posted 11/4/2026full-timeStockholm • SwedenMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in field service engineering with a focus on installing, maintaining, and troubleshooting technical equipment in clinical environments. Strong analytical and problem-solving skills are essential for improving service efficiency and ensuring compliance with quality standards.

Highest-signal resume keywords

Field Service EngineeringTechnical SupportTroubleshooting Technical EquipmentPreventative Maintenance ProgramsRegulated Environments Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation of Scanning InstrumentsMaintenance of Technical EquipmentTroubleshooting CapabilitiesAnalytical SkillsProblem-Solving Skills

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationCollaboration Across TeamsAttention to DetailIndependent Work

Tools & Technologies

Clinical TechnologiesHealthcare TechnologiesDiagnostic InstrumentsMedical Device Technologies

Certifications & Qualifications

Technical CertificationAssociate Degree in EngineeringBiomedical Engineering

Industry Keywords

Field-Service OperationsQuality StandardsCompliance StandardsContinuous Improvement Methodologies

About the role

Key responsibilities & impact

Install, maintain, and service scanning instruments across Swedish clinics
Ensure high reliability, availability, uptime, and minimal downtime for clinical teams
Lead upgrades and retrofits of instruments
Partner with Engineering, Clinical Operations, and cross-functional teams across Sweden and Europe
Capture field-performance insights and translate them into product, process, service-quality, and member-experience improvements
Establish documentation, reporting, and compliance standards for installation and service activities in Sweden
Identify opportunities to improve service efficiency, instrument performance, and preventative maintenance strategies
Support scaling field-service operations as Neko expands its clinical footprint

Requirements

What you’ll need

Technical certification, Associate degree, or equivalent practical experience in engineering, biomedical engineering, or a related technical field
Minimum 5 years of hands-on experience in field service engineering, technical support, instrumentation, or similar technical service environments
Proven experience installing, maintaining, troubleshooting, and servicing technical equipment in operational environments
Strong troubleshooting capabilities and practical problem-solving skills
Excellent analytical skills and strong attention to detail
Strong written and verbal communication skills in English
Ability to work independently while collaborating effectively across teams and geographies
Experience working with clinical, healthcare, diagnostic, or medical device technologies (preferred)
Exposure to regulated environments and quality/compliance standards (preferred)
Experience supporting distributed or multi-site service operations (preferred)
Familiarity with preventative maintenance programs and continuous improvement methodologies (preferred)