Global Security Lead

Neko Health

. Own physical security for every Neko site, from initial design drawings through daily operations, across current and future markets .

Posted 10/20/2026full-timeNew York City • New York • United StatesSenior💰 $256,500 - $313,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in physical security management, including the establishment of global security standards, incident management, and vendor coordination. Proven ability to lead security operations across multiple markets while ensuring compliance with safety protocols and effective crisis response.

Highest-signal resume keywords

Physical Security ManagementIncident ManagementVendor ManagementCrisis ResponseSecurity Standards Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Access ControlCCTVIncident ReportingRisk AssessmentSecurity System ImplementationBusiness Continuity PlanningSecurity Vendor ManagementSecurity OperationsEmergency Response PlanningMulti-Site Security Coordination

Soft Skills

Calm Under PressureRelationship BuildingCollaboration with Senior LeadersCommunication SkillsProblem Solving

Tools & Technologies

Electronic Security SystemsSecurity Management Systems

Certifications & Qualifications

CPPPSP

Industry Keywords

Public-Facing BusinessesCo-WorkingRetailHospitalityFitnessTechWellnessHealthcare

About the role

Key responsibilities & impact

Own physical security for every Neko site, from initial design drawings through daily operations, across current and future markets
Set global security standards, KPIs, and business goals
Establish standards, checks, and processes for secure clinic openings across hundreds of locations
Define global physical security standards for access control, CCTV, guarding, visitor management, and incident reporting
Write security requirements into new-clinic plans and verify them at handover
Build working relationships with local police and authorities in each market
Establish and locally adapt a global security management system for clinics and offices
Create risk baselines with priorities and owners for every open clinic and office
Lead incident management, business continuity, preventative security, and post-incident lessons-learned reviews
Develop security-event business continuity plans with operations and risk teams
Coordinate physical security controls with Information Security and Privacy
Define the security operating model and hiring plan
Own day-to-day security management and member/staff safety
Establish service standards for guards and front-of-house teams
Create incident escalation, out-of-hours coverage, emergency, and crisis-response processes; test them through drills
Investigate incidents involving members, staff, vendors, and partners with HR and legal
Select, contract, and manage security vendors and guarding partners in each market
Report to the COO on incidents, near misses, cost per site, and open risks
Select and implement systems used to manage security globally

Requirements

What you’ll need

10+ years in physical security, including at least 5 years leading security across multiple markets
Experience setting up security for new sites from design through opening
Experience managing security vendors, guarding contracts and budgets across several regions
Experience leading incident and crisis response, including investigations and post-incident reviews
Calm under pressure and trusted with sensitive information
Comfortable working with senior leaders and construction, real estate, and operations teams
Able to travel regularly between markets
Background in multi-site, public-facing businesses such as co-working, retail, hospitality, fitness, tech, wellness, or healthcare (preferred)
Experience building a security function as a business scaled from a few sites to many (preferred)
Working knowledge of electronic security systems and integration into new builds (preferred)
Experience selecting and implementing systems to manage security at scale (preferred)
Professional certifications such as CPP, PSP, or equivalent (preferred)