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Nelnet

Forward Deployed Engineer

Nelnet

. Lead technical discovery with client stakeholders and translate institutional pain points into scoped use cases on the Gemini Enterprise Agent Platform .

Posted 9/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $140,000 - $185,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in scoping and delivering GenAI solutions, with a strong focus on compliance and regulatory requirements in higher education and SLED sectors. Proficient in managing client relationships and translating technical needs into actionable delivery backlogs while ensuring alignment with internal capabilities.

Highest-signal resume keywords
GenAI Solution DeliveryGemini Enterprise Agent PlatformGoogle Cloud CertificationHigher Education ComplianceClient-Facing Technical Role

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
AI/ML SolutionsData WarehousingContainer/Serverless ComputeIAMNetwork Security ControlsTechnical Feasibility AssessmentDelivery Backlog ManagementRequirements GatheringData GovernanceTechnical Risk Assessment
Soft Skills
Strong Communication SkillsClient AdvocacyCross-Functional CollaborationCredibility BuildingJudgment in Ambiguous Situations
Tools & Technologies
GCPAWS BedrockAzure AI FoundryGemini EnterpriseAgentOps Engineering
Certifications & Qualifications
Professional Cloud ArchitectEquivalent Technical Certification
Industry Keywords
FERPAState Privacy LawSLEDHigher EducationData Compliance

Tech Stack

Tools & technologies
AWSAzureCloudGoogle Cloud Platform

About the role

Key responsibilities & impact
  • Lead technical discovery with client stakeholders and translate institutional pain points into scoped use cases on the Gemini Enterprise Agent Platform
  • Run requirements-gathering sessions to define technical scope, success criteria, and delivery timelines
  • Assess technical feasibility during the pre-sales cycle
  • Build and maintain the delivery backlog for GCP/Gemini Enterprise Engineer, Data Engineer, and AgentOps Engineer work
  • Prioritize backlog items against client timelines, contract commitments, and technical dependencies
  • Connect client-facing technical commitments with internal delivery capacity
  • Validate delivered solutions against acceptance criteria as the client-facing quality gate
  • Identify higher education and SLED technical and data compliance requirements, including FERPA, state privacy statutes, and accessibility requirements
  • Surface data governance, security, and technical risks to the Engagement Manager
  • Ensure solution designs account for institutional compliance obligations
  • Advise clients on realistic AI adoption paths given data readiness, system integration limits, and technical staff capacity
  • Build trust with client technical stakeholders as a peer advisor
  • Collaborate with GCP/Gemini Enterprise, Data, and AgentOps engineering teams
  • Partner with the Engagement Manager on technical status, risks, and backlog visibility
  • Partner with the SLED Account Executive and GTM lead to inform repeatable offerings

Requirements

What you’ll need
  • Hands-on experience scoping and delivering GenAI/agentic AI solutions for enterprise or institutional clients
  • Direct experience with the Gemini Enterprise Agent Platform strongly preferred; deep GenAI delivery experience on AWS Bedrock or Azure AI Foundry will be considered
  • Working familiarity with cloud data, compute, and compliance concepts used in AI solution design, including data warehousing, container/serverless compute, IAM, and network security controls
  • Google Cloud certification preferred, such as Professional Cloud Architect or equivalent technical certification
  • Experience in a client-facing technical role delivering AI/ML solutions directly with enterprise or institutional clients
  • Higher education or SLED domain experience strongly preferred
  • Ability to translate ambiguous client requirements into a structured, sequenced delivery backlog
  • Familiarity with compliance and regulatory considerations relevant to education or public sector data, including FERPA, state privacy law, and procurement requirements
  • Strong written and verbal communication skills, including experience leading client discovery and requirements sessions
  • Ability to work cross-functionally with engineering teams
  • Comfort operating in a paired delivery model with an Engagement Manager
  • Demonstrates sound judgment in ambiguous client situations
  • Builds credibility with technical and non-technical stakeholders
  • Anticipates technical, compliance, and delivery risks
  • Balances client advocacy with delivery feasibility and team capacity
  • Communicates complex technical concepts to non-technical stakeholders
  • Navigates client-facing situations professionally and confidently
  • Exercises influence across internal delivery teams
  • Demonstrates ownership of technical engagement outcomes
  • Works effectively with an Engagement Manager in a paired model
  • Seeks continuous improvement through client feedback and delivery retrospectives

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • HSA and FSA
  • Generous earned time off
  • 401K/student loan repayment
  • Life insurance & AD&D insurance
  • Employee assistance program
  • Employee stock purchase program
  • Tuition reimbursement
  • Performance-based incentive pay
  • Short- and long-term disability
  • Robust wellness program