Master Data Management Lead

Nelnet

. Author, document, and maintain match rules, thresholds, and survivorship logic defining golden records for customer, institution, and payment identity .

Posted 10/28/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in master data management, including authoring match rules and establishing identity resolution logic across multiple systems. Proficient in SQL and experienced in collaborating with data engineering to ensure data quality and governance.

Highest-signal resume keywords

Master Data ManagementMatch Rules AuthoringIdentity Resolution DesignSQL ProficiencyData Governance Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Match RulesSurvivorship LogicData QualityData EngineeringIdentity ResolutionSQLMaster Data AttributesData MigrationData Catalog PlatformsGovernance Documentation

Soft Skills

CollaborationConflict ResolutionAdvisory SkillsEscalation ManagementStakeholder Communication

Tools & Technologies

CRM Data ModelsSnowflakeAtlanCreatioSalesforceHubSpot

Certifications & Qualifications

DAMA CDMP

Industry Keywords

Golden RecordsEntity ResolutionData StewardshipMulti-Brand OrganizationData Governance

Tech Stack

Tools & technologies

CloudSnowflakeSQL

About the role

Key responsibilities & impact

Author, document, and maintain match rules, thresholds, and survivorship logic defining golden records for customer, institution, and payment identity
Own canonical identifier architecture, including canonical institution and customer IDs, and define where identifiers are assigned, stored, and enforced
Establish formal entity resolution between business unit CRM records
Define systems of record and ownership rules for master data attributes
Adjudicate conflicts where multiple systems claim authority over the same entity or field
Partner with data engineering to translate the match rulebook into production pipelines
Independently validate that pipeline output conforms to the approved standard
Establish match quality thresholds and monitoring, including false-positive and false-negative review
Define manual stewardship workflows for records that cannot be resolved automatically
Direct remediation of duplicate, conflicting, and orphaned master records at production volume
Embed master data requirements into system implementations, migrations, and integration design
Review vendor and implementation partner proposals covering identity resolution, migration mapping, and data acceptance criteria
Maintain version control, change history, and business approval records for match and survivorship rules
Provide consistently keyed master data to downstream analytics, reporting, and AI initiatives
Advise on identity requirements for new use cases
Facilitate master data decisions with business unit data product owners and stewardship forums
Escalate unresolved ownership disputes to the Director with recommendations
Report on master data coverage, match rates, duplicate volumes, and remediation progress to the Director and program stakeholders

Requirements

What you’ll need

Bachelor's degree in Information Systems, Data Analytics, Computer Science, Business, or related field
5+ years of experience in master data management, data quality, data engineering, or related data management roles
Demonstrated experience authoring match rules, thresholds, and survivorship logic for one or more master data domains
Experience designing identity resolution and golden record logic across multiple source systems
Experience working with enterprise CRM data models, such as Creatio, Salesforce, HubSpot, or comparable platforms
Experience with cloud data warehouse platforms, such as Snowflake or comparable platforms
SQL proficiency sufficient for profiling, match testing, and validation
Experience producing governance documentation usable by business owners, auditors, and external partners without further interpretation
Experience supporting system migrations, consolidations, or platform implementations from a master data or data governance perspective preferred
Experience in a multi-brand or multi-entity organization preferred
Experience with MDM tooling or match and merge engines, and data catalog platforms such as Atlan preferred
Experience overseeing external implementation vendors or contractors on data migration or identity resolution scope preferred
Professional certifications related to data management or master data management, such as DAMA CDMP, preferred

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
HSA and FSA
Generous earned time off
401K/student loan repayment
Life insurance and AD&D insurance
Employee assistance program
Employee stock purchase program
Tuition reimbursement
Performance-based incentive pay
Short- and long-term disability
Robust wellness program