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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on disbursement solutions, including compliance with payment regulations and effective stakeholder engagement. Proven ability to drive product strategy, optimize key metrics, and lead cross-functional teams in an Agile environment.
Highest-signal resume keywords
Product Management ExperienceDisbursement And Payout ProductsAgile EnvironmentFraud PreventionMarket Research
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyProduct Roadmap DevelopmentKey Metrics OptimizationStakeholder EngagementPayment ComplianceRisk ManagementHuman-Centered DesignMarketplace StrategyData-Driven Decision MakingChange Management
Soft Skills
Effective CommunicationLeadershipCollaborationInfluencing SkillsOrganizational Change Support
Tools & Technologies
ACHPrepaid Card IssuanceDigital WalletsTreasury Management SystemsPayment Processing Platforms
Certifications & Qualifications
Product Management Certification
Industry Keywords
Financial TechnologyK-12 Education TrendsMoney Movement ComplianceAML/BSA RegulationsClosed-Loop Spend Products
About the role
Key responsibilities & impact- Own and execute the end-to-end product strategy and roadmap for the Disbursement solution within the SGO Compass ecosystem
- Lead discovery, client engagement, and research with SGOs, schools, families, financial institutions, payment providers, merchants, and other stakeholders
- Translate market and stakeholder insights into prioritized product requirements
- Define, track, and optimize key product metrics and KPIs
- Partner with engineering on complex modernization and platform initiatives through iterative releases
- Drive strategic initiatives, including AI-enabled capabilities
- Ensure compliance with payment, security, regulatory, financial recordkeeping, and money movement requirements
- Lead go-to-market readiness, stakeholder adoption, and value delivery
- Influence cross-product roadmap alignment and represent the customer voice in executive discussions
- Evaluate and implement disbursement delivery models, including in-house, hybrid, and partner-led approaches
- Define capabilities for school payments, approved educational service provider payments, and family reimbursements
- Establish payee verification, bank account validation, payment destination controls, fraud prevention, duplicate payment detection, and segregation-of-duties requirements
- Own payment status tracking, failed payments, returns, refunds, reversals, recovery, settlement confirmation, and reconciliation
- Define controls for scholarship fund balances, award commitments, eligible expenses, payment limits, and program restrictions
- Partner with Finance, Treasury, Legal, Compliance, and payment providers on secure money movement processes
- Evaluate market conditions, K-12 and education trends, financial technology developments, scholarship program requirements, customer needs, and competitive intelligence
- Develop and prioritize product roadmaps aligned with FACTS’ mission and strategic plan
- Own the product lifecycle and maintain appropriate P&L performance
- Establish stakeholder feedback loops and evaluate product performance and outcomes
- Execute go-to-market strategies and pilot initiatives with Product Marketing
- Gather and document requirements for product design, development, testing, and launch
- Oversee the product backlog and prioritize features by business value, strategic alignment, feasibility, and expected student outcomes
- Build product culture and operational capabilities through repeatable processes, governance, documentation, and change management
- Model and uphold FACTS’ core values
Requirements
What you’ll need- Bachelor’s degree required in business, finance, information technology, financial technology, computer science, or related fields
- Minimum 6–8 years of product management experience
- Experience with disbursement and payout products, including ACH, prepaid/virtual card issuance, and digital wallets
- Experience with marketplace or closed-loop spend products, such as HSA/FSA-style card programs
- Experience building and managing provider or merchant networks
- Experience with fraud prevention specific to payments or disbursements
- Proven track record of defining, developing, launching, and managing successful products in an Agile environment
- Effective market research, data-driven product decisions, and human-centered design principles
- Experience leading organizational change, communicating change effectively, and supporting stakeholder alignment and adoption
- Familiarity with treasury management principles, including funding, settlement, and liquidity
- Familiarity with card issuing programs, including issuing bank and program manager relationships
- Strong risk management background
- Working knowledge of money movement compliance requirements, including AML/BSA and state money transmitter regulations
- Proven ability to develop and execute strategy for a two-sided marketplace
- Must already be authorized to work in the United States without current or future visa sponsorship
- Advanced degree, product management certification, and additional payment/financial services training are preferred or desirable
Benefits
Comp & perks- Medical, dental, and vision insurance
- HSA and FSA
- Generous earned time off
- 401K and student loan repayment
- Life insurance and AD&D insurance
- Employee assistance program
- Employee stock purchase program
- Tuition reimbursement
- Performance-based incentive pay
- Short- and long-term disability
- Robust wellness program
- Hybrid work option with remote work part of the week for eligible associates
- In-office collaboration three days per week for associates living within 30 miles of an office location