Accounts Receivable Specialist

NELSON Worldwide

. Review open accounts and prioritize collection efforts based on aging, risk, and account status .

Posted 11/7/2026full-timeRemote • United StatesJuniorMid-Level💰 $45,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in collections and accounts receivable management, with a strong focus on client relationship building and effective communication. Proficient in utilizing Deltek Vantagepoint and Microsoft Excel to manage account records and facilitate timely collections.

Highest-signal resume keywords

Collections ManagementDeltek Vantagepoint ExperienceMicrosoft Excel ProficiencyCustomer Service ExcellenceGeneral Accounting Principles Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Collections ManagementAccounts ReceivableCredit And Collections PracticesBilling Problem ResolutionPayment ProcessingAccount Record MaintenanceData AnalysisReportingDispute ResolutionAging Trends Analysis

Soft Skills

Exceptional Customer ServiceVerbal CommunicationWritten CommunicationAttention To DetailProblem Solving

Tools & Technologies

Deltek VantagepointMicrosoft Excel

Certifications & Qualifications

High School Diploma

Industry Keywords

Professional ServicesAEC SectorClient Account Management

About the role

Key responsibilities & impact

Review open accounts and prioritize collection efforts based on aging, risk, and account status
Make outbound collection calls and write professional collection emails while maintaining client relationships
Facilitate timely collection of customer payments according to payment terms and due dates
Research and help resolve billing problems, payment delays, disputes, and other delinquency issues
Communicate significant risks, findings, and recommended next steps to management
Communicate directly with clients to build strong working relationships and reduce time to payment
Partner with project managers, billing teams, and finance leadership to address contract issues, missing documentation, and internal barriers to payment
Escalate significantly delinquent, high-risk, or high-balance accounts to management
Maintain accurate collection notes, client communications, promised payment dates, dispute status, and follow-up actions
Maintain accurate account records, databases, and spreadsheets
Assist with reports on account status, collection activity, aging trends, payment commitments, and collection risks
Support efforts to reduce delinquency, improve cash flow, and meet departmental collection goals
Gather client-requested backup documentation and supporting information to facilitate payment

Requirements

What you’ll need

High School diploma required
At least 2 years in collections, accounts receivable, or client account management, preferably in professional services or A/E/C
Knowledgeable in all general accounting principles, with a focus on credit and collections practices and procedures
Exceptional customer service approach
Excellent verbal and written communication skills
Attention to detail and ability to regularly problem solve and make recommendations for improvement
Experience in a professional services environment, preferably within the AEC sector
Deltek Vantagepoint experience required
Microsoft Excel experience required
Strong experience in customer service
Ability to perform each essential duty and responsibility satisfactorily

Benefits

Comp & perks

401(K) plan with company match
Full health benefits including medical, dental, and vision
Wellness program with rewards for healthy activities
Pet Insurance
Opportunities for career advancement
Paid time off and holiday pay
Paid parental leave
Flexible working schedules and work from home options based on client’s needs
Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization
Additional compensation includes bonuses