Partner Program Specialist

Nemetschek Group

. Respond autonomously to incoming partner sales support, process, Deal Registration, or system inquiries .

Posted 11/2/2026full-timeRemote • Texas • United StatesJuniorMid-Level💰 $56,900 - $68,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Partner Sales Support and Salesforce management, with a strong focus on process improvement and effective communication of policies. Capable of managing administrative tasks and collaborating with teams to enhance partner experiences.

Highest-signal resume keywords

Sales Support AdministrationSalesforce ManagementProcess ImprovementWritten Communication SkillsCustomer Service Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales SupportProcess DocumentationNFR ManagementTerritory AuditsData AnalysisPartner Portal Management

Soft Skills

Exemplary Written CommunicationStrong Listening SkillsProfessional MaturityTeam CollaborationGrowth Mindset

Tools & Technologies

SalesforcePartner Portal

Industry Keywords

Channel OperationsConstruction Solutions Partner ProgramSales/Licensing Policies

About the role

Key responsibilities & impact

Respond autonomously to incoming partner sales support, process, Deal Registration, or system inquiries
Direct cases or partners to more appropriate teams as needed
Perform daily Partner Portal management and Salesforce tasks
Understand Construction Solutions Partner Program requirements and escalate partner issues to management
Handle administrative Channel tasks, including process documentation, NFR management, and territory audits
Identify opportunities for internal and external Channel process improvement
Represent Partner Operations in testing and feedback
Identify system improvement opportunities, present findings to leadership, and communicate business requirements
Communicate and enforce Program and Sales/Licensing policies with internal teams and external partners
Serve as a Channel subject matter expert for Sales/Licensing policy creation

Requirements

What you’ll need

2+ years of experience administering sales support
Exemplary written communication skills and strong listening/reading skills
Ability to prioritize and task switch while maintaining 24-hour turnaround for cases
Customer service mindset and desire to assist partners while teaching them to self-serve
Competence with numbers, including estimating/understanding relationships or patterns and identifying discrepancies or red flags
Professional maturity and self-management of workload that can vary by day, season, etc.
Desire to work collaboratively within a team and proactively assist outside of normal duties
Growth mindset and flexibility

Benefits

Comp & perks

Competitive compensation and benefits package
Retirement savings program with employer contributions
Paid time off and company-recognized holidays
Medical, dental, and vision coverage
Resources for learning and development, including access to training and learning platforms
Opportunities for career growth and internal mobility
Employee assistance and well-being resources
Employee discounts and other optional perks
Incentive compensation and bonuses may be included in the total rewards program