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Neo4j

Lead Technical Onboarding Engineer

Neo4j

. Guide enterprise customers through foundational deployment stages .

Posted 11/9/2026full-timeRemote • IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in guiding enterprise customers through cloud provisioning, security hardening, and application integration while mentoring team members and improving onboarding methodologies. Proficient in architecting and deploying production workloads across AWS, Azure, and GCP with a strong focus on enterprise networking and data ingestion pipelines.

Highest-signal resume keywords
Cloud ProvisioningEnterprise NetworkingNeo4j Database ExperienceTechnical MentorshipProduction Workload Deployment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Cloud ProvisioningSecurity HardeningData ModellingApplication IntegrationNeo4j AuraDBAWSAzureGCPTerraformCypher Performance Tuning
Soft Skills
Technical LeadershipMentoringCollaborationProblem Solving
Tools & Technologies
PrivateLinkPrivate EndpointsTLS/SSLRBACDockerKubernetesAnsibleObservability StacksETL ToolsCDC Tools
Industry Keywords
SOC 2GDPRHIPAAMulti-region DeploymentData Residency

Tech Stack

Tools & technologies
AnsibleAWSAzureCloudDockerETLGoogle Cloud PlatformKubernetesLinuxNeo4jTerraform

About the role

Key responsibilities & impact
  • Guide enterprise customers through foundational deployment stages
  • Act as player-coach and technical anchor for a four-person onboarding team
  • Deliver complex customer onboardings and mentor three fellow engineers
  • Advise customers on cloud provisioning, security hardening, networking, data modelling, and application integration
  • Provision Neo4j AuraDB environments and self-managed clusters across AWS, Azure, and GCP
  • Establish secure network architectures using PrivateLink, Private Endpoints, and peering
  • Implement system hardening, TLS/SSL termination, encryption at rest, SSO, and RBAC
  • Architect data ingestion pipelines including bulk imports, stream processing, and CDC
  • Advise on Neo4j driver optimisation, connection pooling, retry logic, observability, Cypher performance, and backup/restore planning
  • Produce architecture diagrams, ADRs, and runbooks for operational handoffs
  • Serve as senior technical escalation point and unblock colleagues
  • Pair with and mentor team members through design reviews and customer engagements
  • Improve onboarding methodologies, tooling, and automation using field insights

Requirements

What you’ll need
  • Bachelor's degree in a technical discipline or equivalent practical experience
  • 5+ years of experience in a technical, customer-facing role
  • Informal or formal experience acting as a technical lead, mentor, or escalation point
  • Experience operating in a hands-on player-coach capacity
  • Experience architecting and deploying production workloads in AWS, Azure, or GCP
  • Deep proficiency in enterprise networking, including VPC/VNet architectures, routing protocols, peering, and PrivateLink/Private Endpoints
  • Experience configuring Enterprise IAM, including SSO (OIDC/SAML) and RBAC
  • Preferred: proficiency in Terraform and configuration management tools such as Ansible
  • Preferred: Linux administration, containerisation, and orchestration with Docker, Kubernetes, or managed container services
  • Preferred: graph database experience, ideally Neo4j, and Cypher query performance tuning
  • Preferred: observability stacks and enterprise data integration/ETL/CDC tools
  • Preferred: exposure to SOC 2, GDPR, HIPAA, and multi-region/data residency deployment patterns

Benefits

Comp & perks
  • Inclusive, diverse, and equitable workplace
  • Career development and potential for a career-defining experience
  • Collaboration-focused culture
  • Opportunity to shape the future of data and analytics
  • Work with a globally recognized graph intelligence platform