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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive Project Management expertise with a focus on Salesforce projects, utilizing both Agile and Waterfall methodologies. Excels in client engagement, risk management, and stakeholder communication to drive successful project outcomes.
Highest-signal resume keywords
Project Management ExperienceSalesforce Project DeliveryB2B and B2C Customer Lifecycle UnderstandingScrum Master CertificationPMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementSalesforceAgile MethodologyWaterfall MethodologyRisk ManagementRequirements GatheringChange ManagementData MigrationIntegration SolutionsStakeholder Management
Soft Skills
Client Relationship ManagementCommunication SkillsLeadershipProblem SolvingMentoring
Tools & Technologies
JIRASmartsheetSlackGoogle Workspace
Certifications & Qualifications
Scrum Master CertificationPMP Certification
Industry Keywords
Customer SuccessEngagement DeliveryProject StandardsForecastingConsulting Mindset
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Serve as Neocol’s face and main point of contact for clients
- Establish a comprehensive understanding of client expectations and business processes
- Architect and manage plans to meet client goals
- Coordinate with Client PMs to own scope, schedule, budget, and client communications
- Own overall engagement delivery and ensure accountability for team roles and deliverables
- Identify, manage, and escalate project risks and issues to internal and external executives
- Address scope issues and guide customers through issue resolution, change orders, or other processes
- Provide feedback, leadership, and direction to engagement team members
- Share resources across projects and maintain forecasts with fellow Project Managers and delivery teams
- Plan, organize, and coordinate discovery sessions and requirements-gathering workshops
- Build and maintain client relationships and manage stakeholder expectations
- Communicate project status, risks, and issues effectively
- Support change management and user adoption initiatives
- Contribute to the Customer Success practice and mentor other Project Managers
- Develop engagement and project standards, best practices, templates, and other artifacts
- Support company and practice all-hands, training, and other events
- Travel as needed, with travel expected to increase as the client base becomes more enterprise-focused
Requirements
What you’ll need- 7+ years of Project Management experience delivering Salesforce projects in a consultant capacity
- A consulting mindset — energized by being in front of clients and managing risk and issues directly with them
- Strong understanding of B2B and B2C customer lifecycles, including contract, quote, order and billing, data migrations, and integrations
- Familiarity with technical solutions utilizing both waterfall and agile methodologies
- Comfortable maintaining high utilization, targeting 85%, across multiple fast-paced projects, typically 1–3 at a time depending on account size
- Strong written, verbal, and presentation communication skills
- PM tool experience with Salesforce and reporting capabilities, JIRA, Smartsheet, Slack, and Google Workspace
- Scrum Master and/or PMP certifications would set the candidate apart
- Ability to see situations from all aspects and articulate solutions clearly for the best path forward
Benefits
Comp & perks- Competitive compensation and benefits
- Flexible time off that supports real work-life balance
- A monthly home office stipend
- Employer-matched 401(k)
- Comprehensive medical, dental, and vision coverage
- Adoption assistance
- Ongoing internal training and development opportunities
- Employee-led ERGs
- Mentorship opportunities
- Flexibility
- Continuous learning