Technical Solutions Specialist – Food Safety, Microbiology, Chemistry

Neogen Corporation

. Build strong customer relationships and understand their unique applications, workflows, and technical needs.

Posted 10/21/2026full-timeRemote • California • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in food safety applications and microbiology, with a strong ability to provide technical guidance and training to customers. Possesses excellent communication skills in English and Spanish, fostering strong customer relationships and collaboration across teams.

Highest-signal resume keywords

Food Safety ExpertiseTechnical Training DeliveryCustomer Relationship ManagementProblem-Solving SkillsBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Food MicrobiologyFood Quality AssuranceLaboratory ApplicationsTechnical GuidanceTechnical Troubleshooting

Soft Skills

Customer-Focused MindsetStrong Communication SkillsCollaborationCuriosityIndependent Work

Industry Keywords

Food SafetyRegulatory ConsiderationsTechnical ProcessesContinuous ImprovementCustomer Education

About the role

Key responsibilities & impact

Build strong customer relationships and understand their unique applications, workflows, and technical needs.
Provide technical guidance and troubleshoot product and application challenges, from routine questions to complex investigations.
Help customers implement and use Neogen solutions to achieve food safety and quality objectives.
Provide practical recommendations that help customers get the most value from Neogen solutions.
Deliver tailored technical training and educational sessions, both virtually and on-site.
Support customers implementing new solutions, developing technical capabilities, and optimizing testing processes.
Share technical knowledge with Sales and internal teams.
Represent Neogen at customer meetings, industry events, workshops, and trade shows.
Partner with Sales throughout the customer journey.
Collaborate with Marketing, Research and Development, Regulatory, Quality, and other teams.
Share field observations, emerging needs, recurring challenges, and improvement opportunities.
Contribute technical insights to product development, solution launches, and continuous improvement.
Stay current on food safety applications, industry developments, regulatory considerations, and Neogen's portfolio.
Share knowledge and best practices with colleagues.
Identify opportunities to improve technical processes, customer education, and support delivery.
Travel up to 50% within the assigned region, with occasional travel outside the region.

Requirements

What you’ll need

A bachelor's degree in a scientific discipline.
Five years of relevant experience in food safety, food microbiology, food quality assurance, laboratory applications, or a related field.
A strong technical foundation and the ability to apply scientific knowledge to real-world customer challenges.
Excellent communication skills and the ability to explain technical concepts clearly to different audiences, ideally in both English and Spanish.
A customer-focused mindset, with the ability to build trust, ask thoughtful questions, and develop practical solutions.
Strong problem-solving skills, sound judgment, and the ability to collaborate across teams.
Curiosity and a willingness to learn across different products, technologies, and applications.
The ability to work independently while contributing to a collaborative team environment.
Must reside in California.
Employment authorization to work in the United States.

Benefits

Comp & perks

Benefits starting on Day One – Medical, dental, and vision coverage begin on your first day of employment.
401(k) with company match
Paid Time Off (PTO)
Career Growth Opportunities
Tools, training, and support to help you grow your career
Meaningful Work
Collaborative Culture