Account Manager – Restaurant Catering

NeoWork

. Lead weekly 60-minute client sessions in English or Spanish .

Posted 10/27/2026full-timeRemote • HondurasJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and client success, with a strong focus on the restaurant and hospitality sectors. Proficient in managing multiple clients, utilizing Google Workspace, and developing catering menus and training materials.

Highest-signal resume keywords

Account ManagementClient SuccessFluent EnglishProfessional SpanishGoogle Workspace

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Catering Menu DevelopmentClient Training Material WritingOrder TrackingZoning Permit GuidanceOnline Ordering Platforms

Soft Skills

Strong Organizational SkillsAbility to Manage Multiple Clients

Tools & Technologies

Google Business ProfileCRM ToolsWebsite EditorsVideo Meeting Software

Certifications & Qualifications

MBA or Equivalent Business Experience

Industry Keywords

Restaurant ExperienceHospitality ExperienceCatering ListingsClient Session ManagementConfidential Information Protection

About the role

Key responsibilities & impact

Lead weekly 60-minute client sessions in English or Spanish
Build and update catering menus, per-person pricing, and catering listings
Keep clients' Google Business Profiles and websites current
Write catering procedures, packing guides, and staff training materials
Prepare forms and applications for clients to review, sign, and submit
Guide clients through local zoning and state liquor permit processes without providing legal, financial, or tax advice
Track orders and weekly meal volume to help clients reach catering targets
Maintain a session log after every meeting
Escalate problems, opportunities, and SEO or social media requests to the owner
Work through delegated user access while protecting confidential client information
Manage a book of up to 18 restaurant clients and report directly to the firm's owner

Requirements

What you’ll need

Fluent written and spoken English
Professional Spanish, strongly preferred
At least two years of experience in account management, client success, or marketing, ideally with restaurants, hospitality, or small businesses
An MBA or equivalent business experience at that level
Comfort with Google Workspace, video meetings, CRM tools, and website editors
Strong organizational skills and ability to manage many clients without close supervision
Full-time availability during U.S. Eastern business hours
Ability to cover client-session windows mainly scheduled between 9:30 and 11:00 a.m. and 2:00 and 4:30 p.m. ET
Restaurant or food service experience, nice to have
Experience with online ordering or catering platforms, nice to have
Graphic design or menu design skills, nice to have

Benefits

Comp & perks

Health insurance for contractors
Holiday Extra Pay
Some potential flexibility depending on the client's needs
100% home-based position
Mental health days
Performance-based incentives
Annual review and appraisal process
Opportunities for professional growth and advancement within the company