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NeoWork

Customer Supply Chain Coordinator

NeoWork

. Provide order status updates and delivery ETAs to customers and carrier contacts .

Posted 9/21/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in order management and logistics coordination, with a strong focus on data accuracy and effective communication. Proficient in navigating multiple web-based systems and managing high-volume email correspondence.

Highest-signal resume keywords
Order ManagementLogistics CoordinationData Entry AccuracyEmail Communication SkillsNetSuite Experience

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Order ManagementData EntryLogisticsSupply Chain OperationsOrder Accuracy
Soft Skills
Highly OrganizedDetail-OrientedProfessional Communication
Tools & Technologies
NetSuiteWeb-Based PortalsCarrier PortalsWarehouse Portals
Industry Keywords
Consumer Packaged GoodsTransportationDistributionFulfillment

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Provide order status updates and delivery ETAs to customers and carrier contacts
  • Validate that orders are transmitted correctly to transportation and warehouse partners
  • Enter manual, sample, and other orders accurately into the appropriate systems
  • Monitor purchase orders, delivery dates, carrier assignments, and order details
  • Coordinate with customers, carriers, warehouse partners, and internal teams to resolve order-related issues
  • Manage a high volume of emails and provide clear, professional, and timely responses
  • Navigate multiple web portals and systems simultaneously to track and update orders
  • Maintain accurate order and shipment information across relevant platforms

Requirements

What you’ll need
  • Fluent written and spoken English
  • Strong written and professional email communication skills
  • Previous logistics, supply chain, order management, or coordination experience
  • Highly organized and detail-oriented
  • Comfortable handling high-volume email communication
  • Strong data entry and order accuracy skills
  • Comfortable working across multiple web-based portals and systems
  • Able to work full-time during Chicago Time Zone (CDT/CST) hours
  • Experience with NetSuite or similar ERP systems (nice to have)
  • Experience working with carrier and warehouse portals (nice to have)
  • Retail vendor portal experience (nice to have)
  • Consumer Packaged Goods (CPG) experience (nice to have)
  • Experience in transportation, distribution, fulfillment, or supply chain operations (nice to have)

Benefits

Comp & perks
  • Remote work setup
  • Competitive compensation
  • Paid Time Off and holidays
  • HMO coverage
  • Gym allowance
  • Extra holiday pay
  • Long-term career opportunities with a growing global team