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Neptune Retail Solutions

Senior Director, Strategy and Insights

Neptune Retail Solutions

. Serve as the primary insights and analytics leader for an assigned portfolio of strategic clients and sales partners .

Posted 9/25/2026full-timeRemote • New Jersey • United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Serve as the primary insights and analytics leader for an assigned portfolio of strategic clients and sales partners
  • Build consultative relationships with Sales, Data Science, Product, and client stakeholders
  • Support new business development, client retention, renewals, quarterly business reviews, and strategic planning initiatives
  • Translate business challenges into analytic solutions that drive measurable client value and revenue growth
  • Lead development and presentation of executive-level insights, business reviews, and strategic recommendations
  • Identify opportunities to expand client relationships through innovative analytics and thought leadership
  • Advise on digital incentives strategy, measurement, consumer behavior, and promotional effectiveness
  • Partner with Sales leadership to prioritize opportunities, address client needs, and drive account growth
  • Lead, coach, and develop a team of insights professionals
  • Manage workloads, project prioritization, staffing plans, and resource allocation
  • Review and elevate team deliverables for analytical rigor, insight quality, and executive-ready storytelling
  • Establish best practices, processes, and quality standards to improve team effectiveness and scalability
  • Support hiring, onboarding, and succession planning
  • Lead complex analyses using proprietary, retailer, consumer, and third-party data
  • Mine, manipulate, and analyze large datasets to uncover trends, opportunities, and performance drivers
  • Develop narratives connecting analytics to business outcomes and strategic opportunities
  • Design and implement measurement frameworks, KPIs, scorecards, dashboards, and reporting methodologies
  • Improve methodologies, automate processes, and create innovative analytics offerings
  • Stay current on retailer media networks, digital promotions, loyalty programs, industry trends, and emerging measurement practices

Requirements

What you’ll need
  • 10+ years of experience in a related role having worked directly or indirectly with a Consumer Packaged Goods (CPG) company or a Retailer
  • 6+ years in a managerial/leadership capacity
  • Prior experience at the Director level
  • Bachelor's Degree in Marketing, Business Analytics, Data Science or related field or equivalent experience
  • Ability to digest large datasets into actionable insights
  • Familiarity with data manipulation software (i.e. Looker, MicroStrategy, etc.)
  • Proven success with client leadership including strategic needs assessment, consultative delivery, and relationship building that lead to organic renewal and expansion
  • Demonstrated ability to lead, mentor, and coach team(s) on developing lasting customer relationships
  • Ability to act as leadership advisor to other managers and directors
  • Proficiency in Microsoft Excel, Word, and PowerPoint
  • Strong problem-solving and data interpretation skills
  • Excellent attention to detail and organizational skills
  • Ability to take initiative and follow through on assignments independently
  • Strong written and verbal communication skills
  • Ability to listen actively, understand stakeholder needs, and provide clear, helpful guidance
  • Comfortable working in a fast-paced, deadline-oriented environment
  • Applicants must be able to work for any U.S. employer and not require sponsorship either now or in the future

Benefits

Comp & perks
  • Equal Opportunity Employer