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Senior Director, Strategy and Insights
Neptune Retail Solutions. Serve as the primary insights and analytics leader for an assigned portfolio of strategic clients and sales partners .
About the role
Key responsibilities & impact- Serve as the primary insights and analytics leader for an assigned portfolio of strategic clients and sales partners
- Build consultative relationships with Sales, Data Science, Product, and client stakeholders
- Support new business development, client retention, renewals, quarterly business reviews, and strategic planning initiatives
- Translate business challenges into analytic solutions that drive measurable client value and revenue growth
- Lead development and presentation of executive-level insights, business reviews, and strategic recommendations
- Identify opportunities to expand client relationships through innovative analytics and thought leadership
- Advise on digital incentives strategy, measurement, consumer behavior, and promotional effectiveness
- Partner with Sales leadership to prioritize opportunities, address client needs, and drive account growth
- Lead, coach, and develop a team of insights professionals
- Manage workloads, project prioritization, staffing plans, and resource allocation
- Review and elevate team deliverables for analytical rigor, insight quality, and executive-ready storytelling
- Establish best practices, processes, and quality standards to improve team effectiveness and scalability
- Support hiring, onboarding, and succession planning
- Lead complex analyses using proprietary, retailer, consumer, and third-party data
- Mine, manipulate, and analyze large datasets to uncover trends, opportunities, and performance drivers
- Develop narratives connecting analytics to business outcomes and strategic opportunities
- Design and implement measurement frameworks, KPIs, scorecards, dashboards, and reporting methodologies
- Improve methodologies, automate processes, and create innovative analytics offerings
- Stay current on retailer media networks, digital promotions, loyalty programs, industry trends, and emerging measurement practices
Requirements
What you’ll need- 10+ years of experience in a related role having worked directly or indirectly with a Consumer Packaged Goods (CPG) company or a Retailer
- 6+ years in a managerial/leadership capacity
- Prior experience at the Director level
- Bachelor's Degree in Marketing, Business Analytics, Data Science or related field or equivalent experience
- Ability to digest large datasets into actionable insights
- Familiarity with data manipulation software (i.e. Looker, MicroStrategy, etc.)
- Proven success with client leadership including strategic needs assessment, consultative delivery, and relationship building that lead to organic renewal and expansion
- Demonstrated ability to lead, mentor, and coach team(s) on developing lasting customer relationships
- Ability to act as leadership advisor to other managers and directors
- Proficiency in Microsoft Excel, Word, and PowerPoint
- Strong problem-solving and data interpretation skills
- Excellent attention to detail and organizational skills
- Ability to take initiative and follow through on assignments independently
- Strong written and verbal communication skills
- Ability to listen actively, understand stakeholder needs, and provide clear, helpful guidance
- Comfortable working in a fast-paced, deadline-oriented environment
- Applicants must be able to work for any U.S. employer and not require sponsorship either now or in the future
Benefits
Comp & perks- Equal Opportunity Employer