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Nerdio

Go Live Engineer

Nerdio

. Work closely with Partner Sales Managers to support sales with highly technical Microsoft Channel Partners and Managed Service Providers .

Posted 9/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Azure Virtual Desktop deployments and troubleshooting, with a strong ability to collaborate with technical teams and manage projects effectively. Proficient in supporting technical sales processes and enhancing product features while maintaining high standards of customer service.

Highest-signal resume keywords
Azure Virtual Desktop DeploymentIntune ExperienceActive Directory ManagementTroubleshooting SkillsProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Azure Virtual DesktopIntuneFSLogixActive DirectoryVirtualization TechnologiesNetworking LayersSQLTerminal ServicesFirewallsTCP/IP Networking
Soft Skills
Excellent TroubleshootingFast-Paced MentalityHigh UrgencyAdaptability to ChangeCustomer Collaboration
Tools & Technologies
Microsoft NetworkingShared Storage SystemsSANNASVPNs
Industry Keywords
Managed Service ProvidersTechnical DemosTechnical Knowledge BaseProduct EnhancementsMetrics for Go-Lives

Tech Stack

Tools & technologies
AzureFirewallsSQLTCP/IP

About the role

Key responsibilities & impact
  • Work closely with Partner Sales Managers to support sales with highly technical Microsoft Channel Partners and Managed Service Providers
  • Help Nerdio partners with their first several account implementations
  • Assist Nerdio Support Engineers with trouble tickets and problem solving
  • Collaborate with technical team members to maintain, design, and enhance current tools and processes
  • Contribute to the technical knowledge base and documentation
  • Contribute to product enhancements and new features
  • Collaborate on meaningful metrics for go-lives, partner implementation, and MRR goals
  • Conduct Azure Virtual Desktop deployments, troubleshooting, and technical demos

Requirements

What you’ll need
  • Prior Azure Virtual Desktop (AVD) deployments
  • Experience with Intune, FSLogix, and Active Directory (AAD, Azure AD DS, AD DS)
  • Excellent troubleshooting skills
  • Fast-paced mentality and ability to make decisions quickly
  • Works with a sense of high urgency
  • Ability to work and deliver excellent results within short cycle times
  • Comfortable working with highly technical customers
  • Tolerates a high degree of uncertainty and change
  • Experience conducting technical product demos
  • Experience with virtualization technologies, preferably Azure Virtual Desktop
  • Experience with Microsoft networking and applications, including Active Directory, Exchange, SQL, and Terminal Services
  • Experience with firewalls, VPNs, and TCP/IP networking
  • Experience with shared storage systems, including SAN and NAS
  • Project management and planning experience
  • Competent understanding of networking layers and resources
  • Completed a degree in computer science, engineering, or a related discipline

Benefits

Comp & perks
  • Competitive Base + Incentive Plan
  • Stock Options
  • Health and Welfare Plans
  • Life and Disability Plans
  • Retirement Plan
  • Unlimited Flexible Paid Time Off, including your birthday off